Irwell Works Brewery — Restaurant in Bury

Great pub on the whole. Excellent knowledgeable and helpful young barman.

Very noisy early on, six nations rugby day. Settled down later. Good beer apart from the Copper Plate that tasted like something a Russian spy might be exposed to after defecting to the UK.

Later, I was served the wrong beer by an ill tempered older barman (think Pat Phelan) who looked to me as if he'd had a few himself by this time. He was quite insistent that I had asked for it (I had never even heard of it). He eventually throws the unasked for drink into the sink in a strop and provides the correct drink. Says the price for the round is £20.05 and then gives me all the change in coins. Wrong man in the wrong job.

Overall:

Bar: Five stars Barman 1: Five stars Barman 2: Zero stars if I'm...

Miserable staff. Visited Irwell Works as it's my local Saturday early afternoon. My wife, sister and myself were stood at the bar waiting to be served for nearly 5 minutes whilst the barmaid stood chatting. When she did decide to serve us she was miserable, didn't smile, I tried to engage in conversation with her and she didn't even acknowledge me. (Note it was not busy). Gave her the money for the drinks, no 'thank you' or any any form of conversation from her whatsoever. She was more concerned on looking on her mobile than in providing customer service. Avoid this place if you want friendly happy...

If I owned a pub I'd have it exactly like this. The range of own produced ales are second to none. The head brewer must be a magician. The bar staff are super friendly while being very efficient. I travel around 10 miles to visit this gem of a pub / brewery and do so willingly. The atmosphere is always friendly and the customer base is one is the type not to shun new faces . The music nights simply add to the reason why I genuinely believe this to be THE best pub in England!! There ,...