We used to love it here as our regular brunch place, but for the last 3 visits it has really gone downhill. Today was the worst experience so far. Over recent visits, the service has become simultaneously harrying and slow. They try and turn the tables as fast as possible, so pester you to order super fast. But once you've ordered, the wait for food can be unreasonably long. Today, we were a walk in due to Hot Numbers being full. Therefore, we had to wait about 15 mins for the rest of our party to catch up with us as we were slightly early for our 10.30 meet time. We were seated on their last table. We ordered as soon as the other two arrived. The food took over 40 minutes from this time to arrive to our table, during which time we had to ask twice how long it was going to be because we had a cinema booking to get to. The manager (I think) was quite rude to us, essentially telling us it was our fault the food was taking so long - apparently somehow, because we ordered 15 mins after we arrived this meant it took nearly 45 mins for our food to be made. Doesn't make a lot of sense to me, if they can't handle walk ins because it'll put the schedule off then they shouldn't accept them. It wasn't like they had asked us to order food earlier either...not sure how it's our fault that it was so busy and the kitchen was over stretched. If we knew it was going to be such an issue, we'd have called the others to ask for their order. The others liked their lumberjack breakfasts but my usual go to, Pescetarian, had a new BBQ type sauce which was a bit gross and I couldn't finish the meal. At least they had the decency to remove the service charge from the bill. Tl;dr unpleasant atmosphere, rude manager,...
Read moreAfter receiving a 3 course gift voucher for Scots all day. Which costs over £80 to bare in mind. I am disappointed in the service received. Chicken wing starter was way too vingery and had to be sent back. Our main course being 2 pizza's(which tasted nice) arrived only after an hour and 15 minutes. We had the bottomless drink option in which the waiter didn't even know what was part of this offer. He eventually brought 1 round of drinks for him to never return or even check up on us. I had to call a second waiter twice just to have a refill and to have plates removed as we were completely forgotten about. It had now been over 2 hours and yet to be served a dessert. The waiter had finally decided to come and ask what we would like and I said I would like to take the desserts home in which he responded "but they are frozen" I called for the manager in which he sent his hostess colleague instead and said there is no manager available. I complained to the hostess and she was very apologetic and told me she will speak to her manager after been told there is no manager. She went back and forth to her manager who was literally 2 metres away from us. After all the back and forth I asked why can't the manager come and speak to me himself directly? All I got was "I don't know" eventually she said that the meal will be refunded and took a photo of the gift voucher. It saddens me that it has now been 2 weeks and no refund has been given. I understand it was busy that night but a little bit of communication could of solved all of this instead we got a disappointing experience, with a waiter who is incompetent and a manger who can't even say...
Read moreHands down...The best pizza I've ever had. Genuinely. Absolutely 100%
My fiancée and I came to Scott's for Valentine's day (2nd time we'd been).
Scott's is located along Mill Road - a lively area. Windows face onto Mill road so there'll be a lot of opportunity to people watch.
The interior of Scott's has an almost cafe like interior which works well in the evening. It's a busy restaurant floor with the serving hatch of the kitchen in sight and was playing some soul/motown favourites which was definitely my bag.
I started with deep fried lasagne bites. Good size, very crispy but not overcooked. Delicious. Great presentation.
Next....the main. A pepperoni and honey Detroit style pizza. Words will not allow me to fully explain just how epic this pizza was. As soon as I took a bite, I instantly regretted all of the previous pizzas I'd consumed. So full of flavour, wholesome, incredible flavour, crispy all the way around. I beg you, please try one of these. I was full by the 2nd slice so had it boxed up and enjoyed it again the next day.
Finally, desert. Soft Cookie dough and vanilla ice cream. I'm not normally a desert person but this rounded off the meal nicely.
Plenty of vegan and vegetarian options. Great to see.
Great service, insane food, lively location.
I cannot speak more highly of Scott's. This is...
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