The Bobbin Coffee Shop — Restaurant in Carlisle

Ordered hot chocolates & 2 cheese scones with butter. My friend had ordered jam & cream with hers (each to their own). Unfortunately when they arrived there was no butter in sight. My cheese scone had been cut in half (not buttered) and jam and a years supply of cream piled on top.🤢🤮 I managed to scrape some of the cream onto my hot chocolate. I then went to ask for butter this did not arrive so after 10 minutes of waiting and having to scrape the jam and cream off my cheese scone.....I then went up again only to catch the small tanned cashier taking the Mick out of us. My advice to the staff is to do what every other tearoom/ cafe in the UK does and place the jam & cream into little pots. Who are they to decide I don't want butter. Or people want the jam on before the cream. Some people like to spread small amounts on for every bite so you don't resemble something from the north Pole after...

3pm on a Saturday afternoon. Upon entering the Bobbin Cafe, we looked the food menue, to be approached immediately to tell us that they were no longer serving food and the kitchen was closing but said we could have a drink. Then went on to say, there is not much left as it is a Bank holiday weekend and we don't open so we let the stock run down! We were offered a Brownie to share as it was the last one, of which we declined. We decided to have a Latte each, this was lukewarm and was manly warm milk very little coffee, very flat with no taste, during this period, we felt very uncomfortable as staff wiped down tables giving us the hint that we should drink up and go. People wounder why businesses don't survive, customer service is a must with a touch of good work ethic. You should try it, it does...

I was very disappointed with my meal @ the Bobbin today. I ordered a baguette with roast beef & caramelized onions. The baguette was barely warm with a couple of slices of cold roast beef ,& cold caramelized onions coleslaw ,& salad , not very appetising!! It was not what I expected as usually when you have this meal in cafes the beef & onions are warm. I wouldn't recommend. I would have liked a jacket potato but they had run out of them by 1o'clock. I think the Bobbin needs to better than this. I'm not sure if I would want to lunch there again. There are better places in...