Ben's Cookies — Restaurant in City of Edinburgh

We went today to grab two cookies as we waited for the bus. No line or anything behind us, we get in, say hi to the staff and take less than a minute to decide between ourselves which ones we wanted.

Idk if it's cause the shop was warm or the staff was overstimulated, but the blonde girl in a very passive aggressive tone told us to "tell her" which one we wanted, implying that we shouldn't talk amongst ourself for two seconds to decide? I think she realised how rude that was as he tried to laugh it off.

If I had registered what she had said I would have walked out without buying anything. So absolutely rude. Idk if she thought we were tourist and didn't speak English, which would have made the whole thing even worse. I hope her day gets better, cause she was obv upset.

But firstly you don't take it out on customers, and secondly, 2 pounds a cookie? To be treated like that? I understand if there was a queue, but literally no one was waiting behind us, we just wanted to have less than a minute to choose. Def won't be coming back. You can get the same in other shops and the staff won't be so rude...

Tasty but the staff are ignorant and rude . They now have one single vegan option but the woman thought it was ok to use the same tongs to pick it up as those used for dairy . When I mentioned this , she was rude and told me it makes no diffrence because they are all baked together however her brains could not grasp the lesser of evils concept. So they are in effect advertising something as vegan when it is not. Stop selling it as such all togetther then . I'm not surprisd that Ben's cookies don't have an easy way to get in touch and raise concerns . I would advise people who are on a serious vegan diet , or not on a kosa dairy day to avoid this place. I would also advise those with alergies to avoid as they appear to take the mixing of utentiles lightly which can have serious effects in the case of alergies. Maybe that is the way in less progressive places .. Buy a plane ticket then and set up shop in lands that value an age free of ,much in the way of enlightenment and culnery progress fit for a...

The UK trip has definitely given us mouth-watering experience with this ben's cookies. They are very delightful, at one moment, you take a bite and it has dissolved in your mouth the other moment...hmm...yummy

Okay, they are not really light to your pocket, however they are so morish, and you want to buy more, no worries...BEN'S COOKIES provides you with offers of buying no of cookies to get other free like 3+1 or 5+2 or 10+5 or something...so simply grab those offers...and yeah tin boxes sre really not at all necessary...those cardboard boxes are very easy to carry...even back to India...we managed or rather forced ourselves to save some cookies for back home (actually, we brought good no. of cookies for back home only, and yet it was hard to resists to not to eat them whily you are travelling)...

Actually, my cousin took two boxes of 7 cookies for her freind and we brought another two boxes of 15 or something cookies for our family...and they were all so flattered...

They are true...