Lovely food, very poor service - having arrived at the restaurant on time, our table was not ready and we were escorted to a very dark and empty wine bar space downstairs. After asking for menus we were incorrectly given the limited wine bar menu rather than the full dining menu and shortly after asked what we would like to order. Eventually we were given the correct menus and, after a further wait, taken upstairs to our table which was far too small to accommodate the number of small plates we were encouraged to order resulting in a random and piecemeal serving of our chosen dishes. After having to request one of our missing side dishes (fries with aioli), without which the fries would surely have arrived as dessert, we commented on the size of the table and were met with the response "they are all the same size, mate" which was not only factually incorrect but also overly familiar and borderline rude! At the end of the meal, we commented on both our overall experience and the inappropriate comment from the member of staff however the only concession offered by the manager was that they would have a word with the individual concerned, adding, as if by way of explanation, that they were a casual establishment. We were subsequently presented with a bill which inappropriately included the discretionary service charge... Sadly not the dining experience we had...
Read moreCan only rate them through my experience having a couple of things from the hatch in times of COVID. Fast service with super friendly staff but that is good as it gets I am afraid. The food is extremely overpriced even by Morningside standards. The octopus tacos are a small and quite frankly could have anything there other than octopus as the other ingredients are overpowering its flavour and do not compliment it in any way. That is also if you can fish any octopus out of it, you may struggle. The "famous" lobster roll is a rather tough and tiny brioche with what is essentially lobster mayo salad. This comes as an immediate disappointment after seeing rather deceiving photos of braised lobster on their social media which gave me an entirely different idea. Be as it may, the mayo is bland with tiny lobster bits few and far between. So I also give them that, good marketing and PR but not much to back it up, its really just the hype. I will not be coming back and you should not go if you're into quality food and unwilling to be charged insulting prices for rather...
Read moreVisited today for lunch, wished I had gone for the set menu, my friend had the set menu, I wished there had been a couple of choices on it. The small plates were quite nice, but maybe I chose wrong. The anchovies were basically a plate of anchovies, and the foaccia bread was lovely. The service was strange. The gentleman thought I was going to have two portions of foccacia bread, which seemed to be a running comment during the lunch, however atlesst he appeared friendly. All of the team could realise it is OK to pour the wine, not to check at the very end of the meal with a laugh and a nod that you have been consuming it. When checking to see if you had any left at the end of the meal, it was all very odd. The table is only allotted for 1 hour and 30 mins, so I felt a little rushed with food choices and wine choices. However, we need not have worried as we were not rushed off the table. Finally the rest of the team can relise it's OK to smile, with lots of other lovely restaurants out there it was nice just not sure I...
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