worst customer service i had recently. me and 4 of my colleagues, we decided to go out for cocktails and chose the place because it has a beergarden. there was a sudden downpour so we had to go inside until the rain stops. what we saw was that there were three free tables without any sign on them so we decided to sit at one of them, then a very rude staff member came and told us that we are 5 people, therefore can't sit at a table that's for 4. we said we wouldn't be long, just wanted a shelter from the rain. he would eventually say that two of those tables are reserved from 7pm and the third one was for 4 only, not for 5 people, so we had to get another table (it was 5pm). at this point we had to wait for around ten minutes already and all we wanted was to order our cocktails. but then he wanted us to sit at a table that's got really high chairs, which we told him was impossible as one of our colleagues has a really sore knee, plus that table also only had 4 chairs only, just like the previous ones. we told the waiter that our colleague can't use those chairs and for some reason, probably he wasnt listening and went to look for a fifth chair - because for some reason all of a sudden it was okey for 5 people to sit at a table for 4???? when he would eventually come back with the fifth chair 5 minutes later, we told him once again that our colleague can't sit on it and then he just superangrily threw the chair against the floor, which made a loud bang, and that's when i started feeling like we are not very welcome there. they would eventually let us sit at another table which was also reserved, which we were absolutely fine with, as we wanted to sit outside anyway, just went inside because of the rain. also i would stand at the counter literally for 2-3 minutes without the barmaiden to acknowledge me, which is like not exactly polite. anyway. never going to recommend the place to anyone. your beergarden's beautiful though, too bad the staff is...
Read morePRIVATE WEDDING PARTY
We eloped to Canada and always intended on celebrating with a post-elopement party for our closest friends and family. After searching for the perfect venue, we found The Blackbird, and from the moment we stepped inside, we knew it was the one.
Setting: The Blackbird is truly a gem. The layout is spacious, offering a variety of areas for our guests to mingle and enjoy themselves. The highlight for us was the beautiful beer garden, which provided a relaxed atmosphere for everyone to gather, play beer pong, and soak up the sun. We were SO impressed by the venue's flexibility; Ali, Jack and the team were incredibly accommodating, allowing us to rearrange furniture and customize the space to match our vision. They genuinely wanted to help us create the best experience possible, and it showed.
Food: The food was nothing short of spectacular! Our guests raved about it, many declaring it the best wedding food they had ever had! The kitchen staff was fantastic, addressing all dietary requirements with ease and creativity. It was just what we needed to keep the energy up and the celebrations flowing throughout the night!
Staff: One of the standout aspects of our experience was the team at The Blackbird. Ali, Jack, and everyone else were incredibly supportive and friendly. They made us feel at ease from the start, always ready to answer our questions and handle any last-minute requests. Their positive attitude and willingness to help created a relaxed atmosphere that allowed us to truly enjoy our celebration without stress.
We feel so lucky to have chosen The Blackbird as the venue for our special night. It set the perfect backdrop for an unforgettable evening filled with laughter and joy. Our guests, from the youngest to the oldest, had an amazing time, and we received countless compliments about how fantastic the party was! We couldn't have asked for a better way to celebrate our marriage
Read moreElite Drinks & A Moody, Gorgeous Spot!
I had an Chocolate Chili Espresso—easily a 10/10! The subtle heat from the chili balanced beautifully with the bitterness of the espresso and the richness of the chocolate. Not too sweet, just perfect! I’m honestly coming back just for this.
Of course, I couldn’t stop at one, so I also tried a Spicy Margarita, and it was delish—easy to drink, with the perfect balance of spice and tang! My partner went for an Innis & Gunn Lager, a classic choice that never disappoints.
Since it was Friday Eve and getting a bit lively, we grabbed some food to take away: • Bang Bang Chicken Sandwich (£13) – 4/10 The mango chutney and shredded cos made it a bit too sweet for my liking, though the fried buttermilk chicken itself was really good! • Spice Bag with Pulled Korean Ribs (£12) – 9/10 Pulled pork ribs, fries, Korean BBQ sauce, and pickled chillies—loved this! The flavors were spot on, but the paper bag made it a bit soggy by the time we got home.
We’ll definitely be back for the drinks! The staff was lovely, and the whole place had such a moody, gorgeous vibe. Can’t wait to...
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