ALWAYS CHECK YOUR BILLS AT RAGDOOT!! Last time we visited this restaurant it was well over four years ago...food was much better then. Booked a table for Saturday 18th Nov 23 for a birthday celebration for my family member. 4x adults and one five year old child. Food came out... so we started eating our meal, other fanily members advised immediately that the food was okay but nothing special, however my wife & i had actually found the lamb tough ( cubed) so was the chicken curry possibly been previous frozen produce. The lamb biryani was rather poor quality too, curry sauce was very bland and was tastless, hardly any lamb in the rice & no egg. On receiving our bill, the staff waiter gave us the bill & charged us £196 for the meal & drinks......my son rushed up as a surprise & paid the bill as a gift, however i finally got hold of the table bill to find that we had been over charged for 4 beers, a cheese nan bread and other items we did not even have. Our original empty glasses were still on the table to include our wine glasses and empty bottle. They also charged us over £17.80 service charge. On complaining to the staff, they did apologise stating there was a mix up with the drinks from another table that had left, a refund on my sons card for £18.70 was given, again mentioning other items not ordered on our bill, they again apologized again and had to refund food that we did not even order or recieve another refund of £17.00. Total £35.70 refunded.
However, they did not even adjust & refund the diffrence service charge and yes...we have been overcharged.
One thing that really annoys & grips me in life....prices & costs have gone up, yet quality standards hane gone right down and being over charged for food that we just did not enjoy.
Good job i walked up to bar & paid sepetate for the second bottle of rose wine at £25 for the bottle, or i may have been overcharged for a couple more bottles than we did not drink.
Would i go back to Ragdoot..." Unfortunately NO not this time," Do i think they knew that they...
Read moreWe went to Rajdoot for dinner. As a big curry fan I was excited to see what Rajdoot had to offer and after an incredibly long waiting time (an hour plus), we were finally served.
We ordered Chicken makhni, pulao, paneer butter masala, Bhindi masala and garlic naan.The food when I came was exceptionally good, I had the chicken Makhani and the taste was rich and smooth the way I like it.
However, the paneer butter masala gravy was quite sweet and the bhindi masala was lacking flavours too. The garlic naan bread was not the best I’ve had as it lacked some of the flavour.
The staff were not particularly impressive and left much to be desired.
I’ve come to expect but ultimately the meal was a good one and to be recommended provided you have the time to spend waiting...
Read moreI am writing this review to stop you all to going to this restaurant. My first complaint is that I ordered a poppadom and asked for some chutney along with it and guess what? £3.40!?! For chutney?? And apparently it is "difficult" to make. My second complaint is the time it took for the food. I cannot believe a couple who came 10 mins after me had their whole meal delivered before I ( one person) even got my main course. My last complaint is why can't you just serve normal chocolates?? Really mint ones? Will kids enjoy them? Even I bit into one expecting creamy milk chocolate taste but no! Minty effect lingering out of my mouth. Overall, food was OK and service was good. If you are reading my review I want you to think carefully before coming into...
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