I got served by Kelly today for the first time trying Burrito Kitchen during my lunch break. Firstly I just want to say, Kelly had a really positive attitude, excellent customer service skills and overall she is incredibly polite and perfect for a customer facing role.

Price:

I thought in all honesty it was a bit expensive for what it was, a burrito and a drink for near enough £12.00 is a bit steep for lunch time so if I ever fancy a burrito, the price does kind of put me off a little bit, think it would be very useful if you implemented some sort of lunch time deal where you discount if say someone wants a burrito with a drink or something?

Food Quality,

Everything was quite fresh, there was a huge portion as Kelly convinced me to go for the large burrito, I couldn't finish it all so my eyes were bigger than my belly (shockingly) but I must say, whilst it did taste nice, I was expecting there to be more flavour, perhaps that's because I went for the mild flavour salsa but it just seemed to lack the flavour I imagined but overall, it was nice and filling and certainly different to my usual lunch time.

Overall:

Highlight of the lunchtime visit was the customer service, Kelly deserves a raise (especially with those prices 👀) and the food was good, just the price does put me off coming back too quickly!