Southwold Boating Lake Tea Room — Restaurant in East Suffolk

We've been lot's of time's to this cafe always been good,but I'm afraid the last time the service was poor and slow, we sat outside because we have a big dog,we arrived sat down after around 10 minutes my sister said do you order inside I said no they come to your table another 5 minutes went by so my sister went inside to say we would like to order some food the girl arrived about 5min later saying sorry for the delay took our orders about 10 minutes later our drinks arrived we drank them and waited and waited and finally 1 hour later a boy arrived at our table with one meal, and brought one at a time 3 of my party had ordered scones with a drink offer which should come with a side of cream and jam or chutney none arrived so in my sister goes again and the lad brought one out we said no should be two chutneys in he goes and brings out one more and we then had ato ask where the cream and jam was for the third scone,he goes back in and brings that out, so all in all we were there for 2 hours far too long for a scone and tea such a shame as we always go here when we visit Southwold, seemed enough staff just didn't seem to be...

This time disappointed I'm afraid, prices have sky rocketed for all menu choices and serving staff didn't seem to know what they were doing. Had 3 staff ask us if ready to order within a minute of each other, felt quite pressured. Afternoon tea is £19 with a choice of 3 sandwich fillings, be careful though a single prawn finger sandwich will increase the price by a further £2 to £21 which is a rip off!!! After having been served the tasty finger sandwiches, scone (not fresh) and scrummy cakes they managed to forget to serve the pots of tea and we had to ask. Such a shame have been many times before, lovely spot and had always had a great experience.

New toilets are good, but no disabled access, steep steps could be...

Great tea room with lovely view over the boating pool, no boats but enjoyed sitting in the sun watching the ducks and 3 swans. We visited twice in one day, lunchtime we had a Latte with a Brie and Cranberry Toasted Sandwich & in the afternoon we returned to have a cream tea. The following day we returned to do it all again, this time my husband had the baked potato with tuna mayo but I couldn't resist the toasted sandwich again... I think it says it all to how much we enjoyed the cafe, food and friendly staff. If we are ever in the area again we...