Maybe an off night for the restaurant? Read the crazy good reviews on here and trip advisor, so decided to come out of Central Blackpool for a visit.
Table booked for 8pm, but as it's a very small venue , we stood outside queuing with another 4 groups waiting ... problem is no one was acknowledging any of the customers waiting. In the end, one of the chefs came to the front of house to get us all seated and help the bedlam of people trying to leave and arrive.
The restaurant is very small, this did cause a few searing issues with people asking to move about as they were a but snug on certain tables... but all in all no issue with the tables from myself but other customers didn't seem too pleased.
It took and age for people to have their orders taken. When they did finally arrive 3 tables had issues. One didn't get the dish they asked for, one didn't get their half and half starter right and again one lady sent hers back as their order was also wrong.
Bizarrely, the order issues of other customers continued into their mains and then the sweets.
Luckily for me all my orders were spot on the only issue was it took over 2 hours from sitting down to getting out.
Food was ok. Nice. .. I can't say I was blown away like the other reviews. Maybe they built it up a bit too much for me?
All in all.......
Cons Cramped venue Wrong orders taken and given Had to always approach the staff. (Customers having to ask for a sweet menu or another drink for example) Left outside waiting for 15 mins. one customer had to eat on his own as his wife's order was completely wrong. took a long time for food to be served. This was not the kitchen staffs issue, front of house was all over the place.
Pros Food was ok portion sizes are good! *prices are good
I think maybe it was a bad night for the place, caused by a new member of staff who was in training leaving a lot for the girl who was training him to do.
We will come back again to give it another go and hopefully update this...
Read moreThe smallest gesture can lead to an unfolding of events.
My girlfriend desperately needed a toilet. There didnt seem to be anywhere open or another toilet in close proximity. Then we saw Ambrosini's!
Saying toilets only for customers I'd asked if i could buy a drink to go so she could nip to the loo. It was 13.00 and the air show was on in 15mins. I didnt want to miss the typhoon!
The girl on the reception said we needn't to buy anything. This small gesture meant a lot to me personally. In fact i got a piccante garlic bread so we had a bite whilst watching the planes.
The extra time waiting in the shop for the food gave me chance to observe how aesthetically pleasing the restraunt was, and how the staff treated more customers in the shop.
The food more than matched the hospitality. One of the best garlic breads I've ever had and seen.
Cant wait to call back in on our next visit to blackpool and have a full meal.
See you next...
Read moreWe were travelling from birmingham to blackpool and the train was an hour late getting into blackpool. I called and said we were going to be late. When we got there the staff were waiting for us and we were treated like absolute lepers. The lady running the place had a sour face. You would have thought an Italian restaurant could make an aperol spritz. Clearly not. The plates were virtually thrown at us upon service. All in all we were treated very badly. The food was average at best. There was only two people in the place. I had wished they had said we cannot accommodate you this late rather than being made to feel like naughty schoolchildren. I would not go here again. They close at 22:00 and we got there at 21:20. We were supposed to be there for 20:00 but the train was an hour late. I am sorry we got there late but if you are going to treat us that way I wish that you said we cannot accommodate you. No wonder you only had...
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