Bill's Kitchen Ludlow — Restaurant in England

I don’t often write reviews. Like so many people I mean to, but I don’t get around to it. I’m getting around to this review because it’s very important. All the staff at Bill’s Kitchen are absolutely lovely, they remember you, and go above and beyond to make you feel welcome. There is one member of staff in particular who’s always so animated, and shows genuine interest in the people who come in. He looks after us and finds out how we are; most importantly, he remembers when we tell him. He doesn’t just make sure he learns everyone’s name, he also makes an effort to pronounce them correctly. He is a comfort and sanctuary to so many people who: work early in the morning, who sit and write in the peaceful bustle. Who rely on him to give them a square meal and remind them they are part of a human community who cares. I’ve seen him, help people find flats to rent, to look around for children who have left magazines behind. His name is Ali Mitchell, and he deserves to be...

When you visit a café packed with locals during non-peak hours, you have an insitinctive feeling that someone must be spot-on. Bill's Kitchen is precisely one of those places. The offerings change on a daily basis, are completely prepared on the premises and your digestive system istantly recognises that you are extending your life with quality, freshness and healthiness. Each and every member member of staff knows precisely what they are doing and dishes appears from the ovens, bubbling-hot presenting a choice that makes it impossible to decide what to treat yourself to. Bill's Kitchen directly faces the market, so you can happily people-watch, knowing that it is the place to be seen. Ludlow is thriving with cafés but I'll be returning there time...

3 of us went in today to get a nice hot chocolate to be away from the rain, my little sister was finishing off a bar of chocolate and a packet of pretzels when an old male staff member on shift decided to be very rude to us because she was finishing what she was eating. She has autism and we find it hard to find things she likes to eat so we got her a chocolate bar and pretzels in case she wasn't wanting any food from the cafe. We fully intended on buying 3 drinks and at least 2 slices of cake or whatnot but this staff member's rude and condescending way of speaking to us and mocking us was atrocious so we left. Won't be coming here again, not welcoming at all. Didn't even say hello before berating my...