Cafe Portugal — Restaurant in England

We were excited to try this restaurant after reading great reviews, especially as a Portuguese myself. The atmosphere was lovely and reflected true Portuguese culture, and some staff members were very friendly. Unfortunately, the food didn’t quite meet our expectations — the rissóis and pastéis de bacalhau (Portuguese savory pastries) were served at room temperature instead of hot, the chicken was slightly raw, and the cod was saltier than usual (we know cod is typically salty, but this one was a bit more than usual). We shared some feedback with the staff and still paid in full, hoping it will be taken constructively. We were a bit hesitant to share this review after seeing some of the restaurant’s responses to less positive feedback, but this review is meant as helpful feedback rather than...

Chicken was undercooked with visible blood. The waiter took the plate but never came back. Turns out he was too busy smoking a cigarette in the kitchen and having a laugh with his colleagues.

We complained again at the till (during the payment), the lady rudely talked back saying we should’ve raised the issue earlier, as they would take it back to cook it properly.

I would understand if it was a steak, as people have preferences on how it’s cooked. However, this was chicken and there’s only one way to cook it. It should’ve been fully cooked from the start.

The staff didn’t care at all and still charged us the full amount. Despite being Portuguese myself and speaking to the staff in Portuguese, they still didn’t show me any respect. Shocking food and poor service,...

This was our first time coming to Cafe Portugal. They were busy but never busy to make time for us. George, the owner was very friendly and was very proud of his Portuguese culture and said he only produce the best dishes. What can I say... they were amazing. He even took us around the cafe and explained about the dishes to make it easy for us to order. We ordered the prawn starter - Camarão à Casa. Simply delicious. We had it with homemade bread. Main course we went for Bacalhau c/ Natalie- like a fish pie and piri piri chicken. All tasted amazing. Charmila kept checking on us to ask if we are ok. She was warm and friendly. Happy to chat with us with added to the warm service. Good atmosphere. We certainly enjoyed the delicious food....