Chatwins - Head Office & Bakery — Restaurant in England

Good food but terrible service. Just been into the Nantwich shop for take away Coffees to begin with there was two men and a woman with children already waiting to be served by one person behind the counter.Then a second women came out and loudly shouted who's next ?Because she was looking directly a at me I answered by saying that the lady with the children was waiting before me the women then loudly repeated herself again before going to serve the lady. In the meantime more customers arrived who were not so polite as to wait so the women who was serving when I first entered the store simply ignored me a served the other customers . When she eventually got to me she just abruptly told me to go upstairs form my take out Coffees. Being more aware of customer already waiting and politeness to customers should not be too much to expect because shouting and behaving abruptly is simply...

For longer than I can remember I have bought fabulous cream cakes from Chatwins. Without a doubt the best cream cakes you can get anywhere! Sausage rolls and small pork pies are a delight. My wife loves your Multiseed loaf but I would give it to the birds. You can't please everybody with every product but Chatwins have enough variety to please most. One thing I urge you to change is the annoying sign in the Nantwich Square shop. It says form one queue but is by the hot food at the far end so everyone squashes into the back of the shop. Just...

Very surprised when I called into your Sandbach bakery/coffee shop, to be told that you don't cater for people who are allergic to dairy products. I wanted a soya latte, don't do soya or even oat milk. So I had to have black tea which I don't really like., or fruit tea. So because of this I couldn't have toast as you don't do dairy free butter. This seems very strange to me in this day and age, that a firm as large as you doesn't care for such customers. Needless to say I won't be going into a...