My family ordered from the Claws hut outside seating area in Brixham yesterday and what I can describe as utter stupidity from those who work inside is an understatement. Prawns or crab looking delicious on display, place an order. Get no ticket, then wait at seats as the young girls then say we'll bring it to you then proceed to deal with all the take away orders, and completely forget yours. We asked twice where is our order, oops forgotten was told. Half hour later for a sandwich which literally takes mins to put together arrives and mine is still missing, to me saying there's still one more. It then arrives in what is the soggiest bread on the outside like they've wiped the counter and it's running wet to then place the bread on top of the water, filled it up, cut it really badly to serve it and say sorry for delay. Whilst we watched a large family group turn up and get served almost instantly. The girls have zero system inside the hut and need management to sort this asap. It really isn't tasking, write up the order, pin it to board, work thro the orders in turn, serve. What a joke show it was to sit and observe for 30 mins or more. We also weren't the only ones. A lady at the back I noticed go up twice to say where is my bread after ordering a pot and no bread arrived. 10mins later she goes up and collects bread slices herself. I appreciate it's busy at weekends but sort it out. It's not supposed to leave customers writing such negative reviews. We want to have enjoyed it and left a good one. Impossible not to let others know. Think before you order. There is others in the harbour so I'd say on this experience go elsewhere. Or risk...
Read moreFantastic scallops, very good value and perfectly prepared, very, very tasty and clearly fresh from the market (which of course means fresh from the sea). The accompanying salad is now much improved from past years and the bread is perfect too. Great Oysters too - they were enormous and very, very fresh and bright tasting. We washed it all down with a very nice, sharp Chilean Sauvignon Blanc which went perfectly with the seafood. It's become the only place we eat in Brixham now, as the seafood is simple but perfect, such good quality and it's a great location on the harbour - in fact this place and a swim in Fishcombe Cove are the two main attractions for us in this...
Read moreAmazing little cafe, specialising in seafood dishes (see menu picture). We stopped in for a hot drink at eleven, and then went back for a lovely dinner of scallops, prawn cocktail, and crabmeat sandwiches, polished off with a glass of wine.
Excellent service from Anna and her young colleague, absolutely first class, and such good prices.
This place came highly recommended to us by a guest in the Torquay Hotel wer were staying in, and having dined here I can only say that recommendation was very well deserved.
This will be very close to the top of our list of eateries should we find ourselves in this area again in the future.
Try it for yourself, you will NOT be...
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