Liberty Brixham — Restaurant in England

Bank holiday Monday so expected it to be busy. Found a table but had to clear it of used cutlery etc as seagulls were attacking tables for leftovers. My wife and her cousin went to order coffees at the main bar across the road, leaving me at the table watching the 3 children. While we waited a member of staff arrived to promptly remove the empty chairs from the table and reposition to other now vacant tables . I ignored this and put it down to the lady being upset at the mess caused by the birds earlier. Two minutes later she returned to ask in a rude manner “are you eating from liberty”. In a respectful manner I replied that my wife had gone to order. Without reply she stormed off still upset at having to clear tables. Having taken offence at the rude manner and approach I went to find my wife to try to get her to cancel her ordering from this establishment. Without success I returned to the table to await their return. Amazingly at the same time the lady (Max) had arrived with our drinks followed by my wife. Then came the final ‘straw’….. Max (whom her colleagues called her) pointed at the pastry and said “you can’t eat that here”. Gob smacked at the rudeness shown I explained to her (without any bad language) that you don’t treat customers in such distain and a rude manner , making sure other customers had heard my complaint. I’m sorry that the pastry had been bought at another establishment but we had bought our drinks from them and my wife hadn’t even sat down, not knowing at that point who’s seating was who’s ? In this day and age of money being tight I’m amazed that someone can be so rude to customers and think they’re right in doing so. Her questioning could have been in a more polite manner without trying to belittle someone. Thankfully other members of staff didn’t seem to share her same issues in courtesy and...

After visiting this place last year and having such a great time thought we would go for a coffee so popped in there yesterday11th July 2025 and was so disappointed we found a table and proceeded to place order at bar 1 peppermint tea and 2 coffees after 30 minutes still nothing so approached the staff and asked the question and the reply shocked me . The manager in charge said hat they are very busy and i have a new member of staff and a kitchen to run we will do your order now WOW i thought how rude so sat back down and 10 minutes later they turned up . There was 4 members of staff on and it was that busy there was plenty of seats inside and out i just couldn’t believe the difference 12 months can make . On my departure i approached the manager and told her that i was very disappointed in the service her reply was we very busy and short staffed not my problem i told her you should organise your staff better and not be so rude to customers she didn’t even apologise how rude . If the owners of this place read these reviews i would seriously be concerned and they need to take action the amount of people that where walking out was very worrying and if i owned this place would take action before it...

Went yesterday during the lunchtime rush, so had a 40 minute wait, but nothing not to be expected, and we were informed prior of an expected 20 minutes. What sadly let this down was two fronts.

One of the waitresses (and I say only one as the other was excellent) was quite rude and upon being asked "would it be possible to get another fork, as I dropped mine" responded "there should be three sets on your table" to which I stated again that I had dropped mine prior to her walking off, never to return with the aforementioned fork.

Having been seated near the back we discovered why all their rear tables where empty. The facilities next to our table do not have a spring to close the door and thus anyone thoughtless enough to leave the door open rings the noise of the handryer across the restaurant. This issue could be solved with great ease by adding a springed system to pull the door slowly closed.

The food and milkshakes however were excellent. The cappuccino milkshake dissappeared rapidly and both the prawn and the crab sandwichs were lovely.

Would still recomend, but not if you're in a hurry, and avoid sitting...