Style over substance is the best way to sum up The Griffin. Their bountiful American Burger menu is populated by mouth-watering meat mountains that generally disappoint.
The blue-cheese beef burger was over cooked and lacked flavour for such a rich offering.
What the blue cheeseburger lacked in flavour was slightly made up for by the buttermilk chicken burger but sadly it quickly fell apart in our hands leaving greasy detritus where a burger once was.
The Korean chicken bites were the best but unfortunately there were so few in the portion it hardly justified the price tag.
The staff were nice, not overly friendly but pleasant enough. However the prices are high enough to turn any interaction sour as we were charged £5 for two glasses of soda water. No cordial. No lime or lemon. Just plain soda water with...
Read moreWe visited your restaurant, which advertises an opening time of 3 PM. However, upon arrival, we found the establishment still closed at 3:45 PM. After knocking on the door, a staff member informed us that the restaurant might open in 30 minutes, though there was no certainty. Additionally, we were told the kitchen would not begin service until 5 PM.
As loyal patrons, we value clear communication and reliable service. Travelling a considerable distance with the expectation of enjoying your offerings, only to face such uncertainty, is disappointing. This situation not only undermines customer confidence but also reflects poorly on the establishment’s commitment to its clientele.
We hope this feedback is taken constructively and that steps are taken to ensure greater consistency...
Read moreWas in Frome for the day and a local friend recommended The Griffin to me for their amazing selection of burgers. When I reminded her that I don't eat meat, she said it wasn't a problem... And boy was she right! They have an AMAZING selection of burgers but also some absolutely fantastic non-meat versions. I had the Veggie Blue Cheese Burger and my partner had the Vegan Buffalo Fried Ch*Kn Burger. I also ordered the Mac n Cheese and he had some loaded fries. It was all absolutely delicious and the portions were huge! Our friends had some real meat burgers which they also loved.
The service was super friendly and the prices can't be beat. I'd recommend this spot to anyone and will definitely be going back next time...
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