I booked a table for 20 people with no problem at all but at the last minute had to increase it by 2 more. This was absolutely no issue whatsoever with this establishment. This meal was the evening prior to my son's wedding for family members from all over the world so very important. When we arrived we were greeted with warmth from the various members of staff, everyone was so helpful and patient (patience was needed I can assure you). I was taken though to where we would all be dining and it was a lovely private space that could not have been better. The service was second to none and a special shout out to Ella who was brilliant with all of the different requirements from our party, of which there were many. Everyone was so kind and there was absolutely no pressure at any time. When we came to pay the bill it was such a complicated affair, but, as with everything that evening this was done with such patience. I would like to thank Jamie especially. He was wonderful. I am only sorry that he did not get the chance to have a chat with my son as Jamie has a very special event himself coming up very soon. Unfortunately parking restrictions broke up the party for some of us sooner than others. I hope that your special day goes as well as my son and his now wife's day did, it was magical and the evening prior to this wonderful day kicked everything off perfectly! Thank you all that took the time to be so kind and patient on that evening, this review does not really come close to how grateful I am for all that...
Read moreWe stopped at the Coppa Club on a warm Saturday afternoon in June. Although the restaurant looked lovely, thefood was extremely overpriced and was ridiculously bad! We ordered the Parmesan croquettes, buttermilk fried chicken, flat iron steak, and the tuscan fennel sausage ragu.
Parmesan croquettes - crispy on the outside and a generous amount of Parmesan, but did not live up to expectations. It crumbled easily, and would have been better with a drizzle of sauce.
Buttermilk fried chicken- an absolute joke! Tiny pieces of chicken tenders, not worth the price for the portion size. Food markets in london serve much better and bigger portions. No depth of flavour at all.
Flat iron steak- costs £17.5 for the steak with skinny fries. Which would be okay if the meat was seasoned better, and if they did not charge extra for the sauce! We paid £3 for the peppercorn sauce and they gave it in a teeny tiny dipping sauce bowl.
Tuscan sausage ragu- The sauce tasted watered down, and the pasta was a little too al dente. Disgusting.
The waitress who served us was a little rude as well. Not even a smile as we entered, and I think she was chewing gum.
All in all, a bad experience and I certainly will not be going back. I understand that sometimes restaurants have bad days too. However, I do not want to take any chances especially considering...
Read moreVery nice location and restaurant. Good food and clearly popular however very disappointed with the attitude of the staff. We had a good meal, starter, main and dessert and asked for the bill. The bill arrived, I placed the cash inside the envelope and waited for a good five minutes. Not feeling comfortable with leaving that amount of cash on the table, I gave the envelope to the waiter who had seated us. We were standing outside taking pictures by the tree just outside the door when the waitress who had brought us our bill, rather loudly asked if we had paid the bill. The fact that we were just outside taking pictures and one of is wheelchair bound, it was clear that we clearly had no intention of not paying the bill. I felt her attitude rather indelicate so I answered that I had given the money to the waiter as she did not come to pick it up herself to which she made a very sarcastic and louder remark. It is a shame as this was a special meal for me to have the chance to take my family out as they do not go out much due to the physical limitations that our family member has only to finish the meal on an unpleasant note. There were a couple of other instances where a couple of staff members could have been a bit more attentive but this final lack of respect for customers by this particular waitress, for me is...
Read more