KFC Maidenhead - Bridge Avenue — Restaurant in England

I have come across the lady who suppose to take my order around 9:30 -10:00pm . I politely ask her if she can scan the bar code so I can purchased the rewards from my apps then put the rest of my order to pay over the counter. i don't know if she knows what she doing but i suppose it's not. she walk off pick up the cleaning stuff, clean the ice cream machine not say anything.rude attitude!! I wait to the tilt and ask her who going to take order? I've heard She spoken to the young man whispered as if i could not hear. I wanted to scan something, not paid online expect ready to be collected. Made me feel so stupid that I don't know what I been doing. So one young man came and ask me have I order online ? I answer him no I just want to scan this bar code so I can purchased this offer reward to your apps 2 zinger for £10 then the rest I will order everything here then pay he was very nice took my order and pay. but the lady who first went to the tilt who suppose to take the order she should set aside her attitude and not bringing to her work because it does not help customer like us. I walk out disappointed with your...

I am very disappointed with the service at KFC, particularly concerning the treatment of delivery drivers. On several occasions, I have been forced to wait for 35 to 45 minutes to pick up an order. After this frustrating wait, I am frequently told by the staff to cancel the order due to unknown issues on their end, which is both unprofessional and a waste of my time.

Furthermore, it’s become apparent that some managers prefer to work with certain drivers, often prioritizing their orders and leaving others to wait excessively. This favoritism creates an unfair working environment and disrupts the delivery process, ultimately affecting the customers who are waiting for their food.

This poor management and biased treatment are unacceptable and reflect badly on KFC's operational efficiency and respect for all their delivery partners. I hope KFC addresses these issues promptly to ensure fair treatment and better service for...

Have been to this place a few times over the years as my daughter likes KFC. Unfortunately, this particular one is not worth the hassle. The queues can get hilariously long, the self service ordering machines will happily let you order, and then suddenly fail when you tell it you want to pay. If you do manage to pay, the machine will display an order number, and it will lie and tell you it is also printed on the receipt. There is no receipt because the paper roll in the machine was last replaced in 2018. Once you do manage to obtain the food, you'll be told that certain things are out of stock (drinks, usually). It's also tradition here for the staff to forget at least one item from your order- so make sure you remove everything from the bag and account for everything on the order...