Costa Coffee — Restaurant in England

I visited this one this summer ( September 1st ) while waiting for my bus to go to Kingswear for a ferry to visit Dartmouth.( I had about 45 to 50 minutes to kill ! ) There was a queue inside w/ about 7, 8 people waiting in the line .I joined 'em to get my vegan smoked ham/ cheese sandwich & hot tea.There were 3 female workers working there. They were all friendly ,but taking too much of time got me nervous if I'd miss my bus !! I am Japanese ( means I got a great patience myself ! )who's from L.A.& saying to myself if this was in L.A.,someone was gonna start complaining to 'em that they were taking way too slow !! Lol. But,you know ...Brits are so good at that !! NO ONE complained ,or made faces !!! Lol.😅 I was impressed / so shocked by that !! Lol.Thank God I made it back to the bus station in time !! If it was another 5 minutes later,I would had missed my bus ! Lol. The sandwich / tea were very good ,btw. I find it better when it's toasted ! ( heated up ) It's still good cold ,I had it before. But,when it's heated up , the vegan cheese melts a little & tastier that way ! So, I recommend others to ask it heated up for 'em ,too ! I really liked Costa & Gregg's in U.K.,btw .!! I don't drink coffee ,but I should had to see ,I was gonna ,forgot !! Lol. I wanted to see if they were much better than Starbucks as other reviews said !? I bet they are !! I really enjoyed visiting a few Costa coffee shops & Gregg's while I was in Wales / England this summer !! To watch how locals were & get the locals vibe in the cities/ towns ! I heard they stopped cream teas ,though !? A bummer !! Or,maybe it was just the particular one at Friars walk, Newport Wales.?? I recommend this shop ,but not if you are...

The family n I popped to Costa in Paignton during a shopping trip. We needed a snack, a drink and a sit down. We joined the small queue and chose cakes, drinks n a panini. The staff were smiley & courteous n brought the panini to our table after it had been toasted. Our children really enjoyed their snacks & hubby n I had a slice of choc n hazelnut shimmer cake which was complety delicious. We both had a cappuccino & were amazed that it was so much nicer than the cappuccino in the Christchurch Costa in Dorset, from where we have recently moved. The coffee here in Paignton was better by far as it was not so strong & bitter n we much prefer it. Thank you for making our little shopping trip special. We'll look forward to coming back...

I visited this Costa coffee shop 30th August. Due to covid19 we all understand the need for social distancing especially as my partner who herself is a NURSE and was hospitalised for 2 weeks on Oxygen at the beginning of the out break. But your staff seem to have lost all their manners when dealing with your loyal customers. Instead of political asking you to take a step back they seem it is far better to bark the order as one would when commanding a dog to sit down. I myself am a 60 year old male who was brought up with the words Please and Thank you as part of my every day vocabulary. Alas I am sorry to say these 2 words NO longer exist at this...