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Cosy Club — Restaurant in England

Name
Cosy Club
Description
Nearby attractions
JORVIK Viking Centre
19 Coppergate, York YO1 9WT, United Kingdom
Merchant Adventurers' Hall
The Hall, Fossgate, York YO1 9XD, United Kingdom
DIG
DIG St Saviour Church, St Saviourgate, York YO1 8NN, United Kingdom
The York Dungeon
12 Clifford St, York YO1 9RD, United Kingdom
Clifford's Tower, York
Tower St, York YO1 9SA, United Kingdom
St Crux
York YO1 8BL, United Kingdom
York Castle Museum
Tower St, York YO1 9RY, United Kingdom
St Mary's Church
Castlegate, York YO1 9RN, United Kingdom
Fairfax House
FairFax House, Castlegate, York YO1 9RN, United Kingdom
Van Gogh: The Immersive Experience York
St Mary's, Castlegate, York YO1 9RN, United Kingdom
Nearby restaurants
The Hop York
11-12 Fossgate, York YO1 9TA, United Kingdom
Golden Fleece York
16 Pavement, York YO1 9UP, United Kingdom
Ambiente Tapas Fossgate
31 Fossgate, York YO1 9TA, United Kingdom
Mumbai Lounge
47 Fossgate, York YO1 9TF, United Kingdom
The Blue Barbakan
34 Fossgate, York YO1 9TA, United Kingdom
Kalpakavadi Restaurant
26 Fossgate, York YO1 9TA, United Kingdom
Rise.
44 Fossgate, York YO1 9TF, United Kingdom
Cresci Pizzeria
20 Piccadilly, York YO1 9NU, United Kingdom
Marzano Italian Grill
Bridge House, Fossgate, Walmgate, Fossgate, York YO1 9SY, United Kingdom
Oshibi Korean Bistro & BBQ
楼上, 9 Franklins Yard (upstairs, Fossgate, York YO1 9TA, United Kingdom
Nearby hotels
Hilton York
1 Tower St, York YO1 9WD, United Kingdom
Hampton by Hilton York Piccadilly
46-50 Piccadilly, York YO1 9NX, United Kingdom
Moxy York
Black Horse Ln, York YO1 7NE, United Kingdom
Hocus Pocus Tiny Hotel
2 Patrick Pool, York YO1 8BB, United Kingdom
Hotel Indigo York by IHG
88-96 Walmgate, York YO1 9TL, United Kingdom
24 Cocoa Suites York
Rowntree Wharf, 24 Cocoa Suites, Navigation Rd, York YO1 9AE, United Kingdom
Radisson Hotel York
North St, York YO1 6JF, United Kingdom
Holiday Inn York City Centre by IHG
53 Piccadilly, York YO1 9PL, United Kingdom
Guy Fawkes Inn
25 High Petergate, York YO1 7HP, United Kingdom
Travelodge York Central
90 Piccadilly, York YO1 9NX, United Kingdom
Related posts
Keywords
Cosy Club tourism.Cosy Club hotels.Cosy Club bed and breakfast. flights to Cosy Club.Cosy Club attractions.Cosy Club restaurants.Cosy Club travel.Cosy Club travel guide.Cosy Club travel blog.Cosy Club pictures.Cosy Club photos.Cosy Club travel tips.Cosy Club maps.Cosy Club things to do.
Cosy Club things to do, attractions, restaurants, events info and trip planning
Cosy Club
United KingdomEnglandCosy Club

Basic Info

Cosy Club

19-22 Fossgate, York YO1 9TA, United Kingdom
4.4(1.5K)
Save
spot

Ratings & Description

Info

attractions: JORVIK Viking Centre, Merchant Adventurers' Hall, DIG, The York Dungeon, Clifford's Tower, York, St Crux, York Castle Museum, St Mary's Church, Fairfax House, Van Gogh: The Immersive Experience York, restaurants: The Hop York, Golden Fleece York, Ambiente Tapas Fossgate, Mumbai Lounge, The Blue Barbakan, Kalpakavadi Restaurant, Rise., Cresci Pizzeria, Marzano Italian Grill, Oshibi Korean Bistro & BBQ
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Phone
+44 1904 395056
Website
cosyclub.co.uk

Plan your stay

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Featured dishes

View full menu
dish
Spiced Sweet Potato With Pomegranate Salsa
dish
The Cosy Christmas Pie
dish
Slow-Roasted Pork Belly
dish
Carrot & Beetroot Tarte Tatin

Reviews

Nearby attractions of Cosy Club

JORVIK Viking Centre

Merchant Adventurers' Hall

DIG

The York Dungeon

Clifford's Tower, York

St Crux

York Castle Museum

St Mary's Church

Fairfax House

Van Gogh: The Immersive Experience York

JORVIK Viking Centre

JORVIK Viking Centre

4.6

(5.5K)

Open 24 hours
Click for details
Merchant Adventurers' Hall

Merchant Adventurers' Hall

4.6

(688)

Open 24 hours
Click for details
DIG

DIG

4.5

(420)

Closed
Click for details
The York Dungeon

The York Dungeon

4.6

(3.1K)

Closed
Click for details

Things to do nearby

Walk through the History of 
Christmas in York
Walk through the History of Christmas in York
Sun, Dec 7 • 4:00 PM
York, YO1 7JD, United Kingdom
View details
Explore the Craft Beer and Crooked Streets of York
Explore the Craft Beer and Crooked Streets of York
Mon, Dec 8 • 1:00 PM
York, YO24 1AB, United Kingdom
View details
Discover the history of Christmas in York
Discover the history of Christmas in York
Sun, Dec 7 • 5:00 PM
York, YO1 7EP, United Kingdom
View details

Nearby restaurants of Cosy Club

The Hop York

Golden Fleece York

Ambiente Tapas Fossgate

Mumbai Lounge

The Blue Barbakan

Kalpakavadi Restaurant

Rise.

Cresci Pizzeria

Marzano Italian Grill

Oshibi Korean Bistro & BBQ

The Hop York

The Hop York

4.5

(987)

Click for details
Golden Fleece York

Golden Fleece York

4.4

(1.8K)

$$

Click for details
Ambiente Tapas Fossgate

Ambiente Tapas Fossgate

4.6

(1.2K)

Click for details
Mumbai Lounge

Mumbai Lounge

4.3

(635)

$$

Click for details
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Reviews of Cosy Club

4.4
(1,540)
avatar
4.0
2y

Updating because it's been 2 years since I last reviewed here.

My visit began during a rather busy dinner period on a Saturday, but I was promptly greeted and led to my table. A small table near the service hatch and away from the hustle and bustle of the bar. The interior of the restaurant is rustic, homey, and yet gives a hint of sophistication... but that could be due to the numerous portraits of nature, wildlife, and famous historical British figures. The lighting helped heighten the warm, cosiness of the restaurant, with small lamps on tables and ballroom-esque light fitments on the ceiling. Water was served to the table in a vase, with a crystal-cut patterned glass. However, although seated as far away from the bar as is possible, the noise emanating from there was at times a bit extreme making it difficult to hear the waitress.

I felt that both the drinks menu and the food menu were very good. The drinks menu was incredibly comprehensive, gave details of flavours, location, and dietary information. Cosy Club sell their house wine by medium or large glass, or a bottle, but have some wines sold only by the bottle.

The starter was Garlic & Paprika Prawns. This dish is three garlic, lemon, and chilli king prawns that have been tossed in smoked paprika butter, and then served on toasted sourdough bites. This dish was almost perfect, but lacked the finer attention to detail that I would expect for Cosy Club. The prawns themselves were cooked beautifully, exploding with flavour when bitten into. Paired with the smoked paprika butter, they complimented each other impeccably. However, the toasted sourdough bites were what let this dish down... insufficient toasting gave them an almost stale mouthfeel and really drew the attention away from the wonderful flavour profile of the other components.

Next, Entree. A 6oz Flat Iron Steak, requested medium-rare, with a side order of onion rings and peppercorn sauce. You'll note that I stated "requested" here and not "served", as it was served rare. Despite being undercooked for the request, I decided to give it a try and perhaps enjoy a different experience with a rare steak. It is safe to say that that was not the case. Not only was the steak undercooked, it was also under-seasoned... bordering unseasoned. The shallot and mustard butter was a vital addition to the dish, even though it was clearly removed from the fridge just moments before the dish was served as it was still hard. The gem salad that accompanies this dish sounded wonderful. I imagined a beautiful side salad, with a small variety of vegetables. Reality, though, is far from the imagination. What was served was a lettuce, chopped in half, covered in Caesar dressing and cheese. The saving grace for this dish was the fries, cooked to crispy, crunchy, perfection. The onion rings, although not originally intended to be served with the dish, became vital in making this feel like a complete dish due to the lackluster salad.

Now, we come on to the dessert. A Lemon Posset, served with fresh raspberries and all-butter shortbread. If I was to say that this was the best part of the meal, it would be an understatement. The zesty lemon flavour came through like a punch to the face, practically begging you to eat more while the smooth, creaminess allows you to do just that. Mixing that flavour with the fresh raspberry took the profile to the next level, in my opinion. The pairing of the sweet and sour was perfect. "What about the shortbread" you may ask... well, I found that the shortbread is ideal at providing a short respite from the citrussy domination before I inevitably went back for more.

Overall, this was a great experience and I will definitely be returning... but maybe I'll go for something other than the steak.

Ratings: Garlic & Paprika Prawns Presentation: 4/5 Taste: 4/5 Value For Money: 4/5 Overall: 4/5

6oz Flat Iron Steak Presentation: 4/5 Taste: 3/5 Value For Money: 3/5 Overall: 3/5

Lemon Posset Presentation: 5/5 Taste: 4/5 Value For Money: 5/5 Overall: 5/5

Cosy Club York...

   Read more
avatar
1.0
1y

Terrible service for people with allergies. Notified the waitress that I have a citrus allergy when ordering my drink, just to make sure a lemon slice wasn’t put in it and have been left wishing I hadn’t said anything at all. The waitress immediately looked horrified and stopped the order, rushing off to get the manager like it was an emergency and no one else was equipped to deal with the HUGE SITUATION of 🚩🚩🚩‼️‼️‼️Someone With An Allergy 🚩🚩🚩‼️‼️‼️ Waitress came back five minutes later and said she would take the order after all as it was too busy to get the manager. I ordered the House rostis with toppings of avocado, halloumi, and bacon. Ten minutes after ordering, the manager came over to our table, stopped the whole conversation and asked who has the allergy, said everything should be fine. I continued to be interrupted in the middle of conversations with my friends no less than five times before the food arrived. Once to say that the smashed avocado contained lemon juice but they could make it fresh for me without the lemon juice and so would I like that? …..obviously I would like the avocado without the thing i’m allergic to in it, why do you need to ask me? Another time to say that actually I wasn’t having avocado smash anyway, just plain avocado, so it didn’t matter. Another time to then say that the pre-mix for the rostis contained lemon or lime juice so I couldn’t have rostis. honestly was quite shocked that the rostis weren’t made fresh in the first place as it’s quite simple to grate some potato and fry it together with onion, and even so if they usually have a pre-mix then why could they make me some fresh? Instead I was offered hash browns, and unfortunately I did think these would be a little more than some frozen hash browns from the supermarket stuck in the microwave, but I suppose I was wrong! Before the food came i was interrupted AGAIN to be told that the grill has had food containing citrus in it, with no soloution offered lol. They didn’t say “but we’ve made sure to prepare your food separately” or “we’ve cleaned it throughly” like many other restaurants and cafes I’ve been to have said. they were just waiting for me to say “that’s okay” so that I wouldn’t sue them if I had a bad reaction. I strongly had the impression that they didn’t care whatsoever about my health and the actual allergy but that they just cared about not being sued. I was optimistic when my friends food came as they got burgers and they looked really nice with coleslaw, nice presentation etc. However my food then arrived last and is pictured below. I have no idea why they couldnt even be bothered to put it on one plate but even that seemed was too much trouble. To have two red flags on my food as well as a red allergy sticker on my drink is frankly embarrassing and massively singled me out as "different". There's no need for the stupid red flags, but worse than that the food was literally something i would have made for myself as a sad dinner when theres only a couple of things in the fridge. It was a cold hard tiny piece of cut up avocado, a tiny piece of bacon, and a small bit of halloumi on one 🚩🚩🚩 ALLERGY FLAGGED 🚩🚩🚩 plate and two clearly supermarket brought warmed up frozen hash brown on another plate. No salad, no garnish, no sauces, no seasoning. Just four dry ingredients. For this and a coke I paid £13.65 🙃🙃🙃 I almost would have rather had an allergy attack and got a proper meal like my friends did and not been singled out, interrupted multiple times, and...

   Read more
avatar
1.0
2y

I’m not someone to leave negative reviews whatsoever but my boyfriend and I ended up walking out of this Cosy Club today before being served. When we first entered the restaurant at around 12:25pm, we spoke to the girl who was hosting. She said there weren’t any tables yet however we were welcome to sit in the comfy chairs and sofa area. We went and sat down with menus. What we didn’t understand was that we were meant to go up to the bar and order our food and drinks ourselves. This of course is absolutely fine, we were just a little confused as we were under the impression that we were going to be seated at a table once there was one free. We saw other parties of people who walked in after us getting seated at tables so we were super confused. My boyfriend went up to the host to ask and see what the situation was. She was extremely rude to him and said “well there’s no tables for you now. That is where you’re sitting” and then immediately moved on to chatting to other guests in the queue. We were a little jarred by this as my boyfriend was being perfectly friendly and was only wanting to ask a clarifying question. I understand it’s Christmas time and it’s getting busy, especially on a Sunday. I have so much respect for all those who work in any form of hospitality but did not feel it was fair to be spoken to in such a brash manner. We did end up leaving and I don’t think anyone noticed but I don’t think...

   Read more
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bestthingstodoinyorkbestthingstodoinyork
Yesterday we had lunch at The Cosy Club on Fossgate, the restaurant is in (what was) the first purpose built cinema in York and has the most beautiful facade (and is gorgeous inside too). Lunch was great - lovely, friendly staff in a (I know, I know) cosy atmosphere! we tried an eclectic mix of dishes from Asian Chicken to a full English breakfast. Full review to follow on Best Things to do in York (link in bio). #thingstodoinyork #england #lunch #cosyclub #oldcinema #historicalbuilding #york #yorkshire #yorkrestaurants #foodtiktok #foodtok #food #brunch #fossgate #cinematok @Cosy Club We were invited to visit and review, but as always, all opinions are my own ❤️
CevCev
Updating because it's been 2 years since I last reviewed here. My visit began during a rather busy dinner period on a Saturday, but I was promptly greeted and led to my table. A small table near the service hatch and away from the hustle and bustle of the bar. The interior of the restaurant is rustic, homey, and yet gives a hint of sophistication... but that could be due to the numerous portraits of nature, wildlife, and famous historical British figures. The lighting helped heighten the warm, cosiness of the restaurant, with small lamps on tables and ballroom-esque light fitments on the ceiling. Water was served to the table in a vase, with a crystal-cut patterned glass. However, although seated as far away from the bar as is possible, the noise emanating from there was at times a bit extreme making it difficult to hear the waitress. I felt that both the drinks menu and the food menu were very good. The drinks menu was incredibly comprehensive, gave details of flavours, location, and dietary information. Cosy Club sell their house wine by medium or large glass, or a bottle, but have some wines sold only by the bottle. The starter was Garlic & Paprika Prawns. This dish is three garlic, lemon, and chilli king prawns that have been tossed in smoked paprika butter, and then served on toasted sourdough bites. This dish was almost perfect, but lacked the finer attention to detail that I would expect for Cosy Club. The prawns themselves were cooked beautifully, exploding with flavour when bitten into. Paired with the smoked paprika butter, they complimented each other impeccably. However, the toasted sourdough bites were what let this dish down... insufficient toasting gave them an almost stale mouthfeel and really drew the attention away from the wonderful flavour profile of the other components. Next, Entree. A 6oz Flat Iron Steak, requested medium-rare, with a side order of onion rings and peppercorn sauce. You'll note that I stated "requested" here and not "served", as it was served rare. Despite being undercooked for the request, I decided to give it a try and perhaps enjoy a different experience with a rare steak. It is safe to say that that was not the case. Not only was the steak undercooked, it was also under-seasoned... bordering unseasoned. The shallot and mustard butter was a vital addition to the dish, even though it was clearly removed from the fridge just moments before the dish was served as it was still hard. The gem salad that accompanies this dish sounded wonderful. I imagined a beautiful side salad, with a small variety of vegetables. Reality, though, is far from the imagination. What was served was a lettuce, chopped in half, covered in Caesar dressing and cheese. The saving grace for this dish was the fries, cooked to crispy, crunchy, perfection. The onion rings, although not originally intended to be served with the dish, became vital in making this feel like a complete dish due to the lackluster salad. Now, we come on to the dessert. A Lemon Posset, served with fresh raspberries and all-butter shortbread. If I was to say that this was the best part of the meal, it would be an understatement. The zesty lemon flavour came through like a punch to the face, practically begging you to eat more while the smooth, creaminess allows you to do just that. Mixing that flavour with the fresh raspberry took the profile to the next level, in my opinion. The pairing of the sweet and sour was perfect. "What about the shortbread" you may ask... well, I found that the shortbread is ideal at providing a short respite from the citrussy domination before I inevitably went back for more. Overall, this was a great experience and I will definitely be returning... but maybe I'll go for something other than the steak. Ratings: Garlic & Paprika Prawns Presentation: 4/5 Taste: 4/5 Value For Money: 4/5 Overall: 4/5 6oz Flat Iron Steak Presentation: 4/5 Taste: 3/5 Value For Money: 3/5 Overall: 3/5 Lemon Posset Presentation: 5/5 Taste: 4/5 Value For Money: 5/5 Overall: 5/5 Cosy Club York Overall Rating: 4/5
Emi AliceEmi Alice
Terrible service for people with allergies. Notified the waitress that I have a citrus allergy when ordering my drink, just to make sure a lemon slice wasn’t put in it and have been left wishing I hadn’t said anything at all. The waitress immediately looked horrified and stopped the order, rushing off to get the manager like it was an emergency and no one else was equipped to deal with the HUGE SITUATION of 🚩🚩🚩‼️‼️‼️Someone With An Allergy 🚩🚩🚩‼️‼️‼️ Waitress came back five minutes later and said she would take the order after all as it was too busy to get the manager. I ordered the House rostis with toppings of avocado, halloumi, and bacon. Ten minutes after ordering, the manager came over to our table, stopped the whole conversation and asked who has the allergy, said everything should be fine. I continued to be interrupted in the middle of conversations with my friends no less than five times before the food arrived. Once to say that the smashed avocado contained lemon juice but they could make it fresh for me without the lemon juice and so would I like that? …..obviously I would like the avocado without the thing i’m allergic to in it, why do you need to ask me? Another time to say that actually I wasn’t having avocado smash anyway, just plain avocado, so it didn’t matter. Another time to then say that the pre-mix for the rostis contained lemon or lime juice so I couldn’t have rostis. honestly was quite shocked that the rostis weren’t made fresh in the first place as it’s quite simple to grate some potato and fry it together with onion, and even so if they usually have a pre-mix then why could they make me some fresh? Instead I was offered hash browns, and unfortunately I did think these would be a little more than some frozen hash browns from the supermarket stuck in the microwave, but I suppose I was wrong! Before the food came i was interrupted AGAIN to be told that the grill has had food containing citrus in it, with no soloution offered lol. They didn’t say “but we’ve made sure to prepare your food separately” or “we’ve cleaned it throughly” like many other restaurants and cafes I’ve been to have said. they were just waiting for me to say “that’s okay” so that I wouldn’t sue them if I had a bad reaction. I strongly had the impression that they didn’t care whatsoever about my health and the actual allergy but that they just cared about not being sued. I was optimistic when my friends food came as they got burgers and they looked really nice with coleslaw, nice presentation etc. However my food then arrived last and is pictured below. I have no idea why they couldnt even be bothered to put it on one plate but even that seemed was too much trouble. To have two red flags on my food as well as a red allergy sticker on my drink is frankly embarrassing and massively singled me out as "different". There's no need for the stupid red flags, but worse than that the food was literally something i would have made for myself as a sad dinner when theres only a couple of things in the fridge. It was a cold hard tiny piece of cut up avocado, a tiny piece of bacon, and a small bit of halloumi on one 🚩🚩🚩 ALLERGY FLAGGED 🚩🚩🚩 plate and two clearly supermarket brought warmed up frozen hash brown on another plate. No salad, no garnish, no sauces, no seasoning. Just four dry ingredients. For this and a coke I paid £13.65 🙃🙃🙃 I almost would have rather had an allergy attack and got a proper meal like my friends did and not been singled out, interrupted multiple times, and embarrassed.
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Yesterday we had lunch at The Cosy Club on Fossgate, the restaurant is in (what was) the first purpose built cinema in York and has the most beautiful facade (and is gorgeous inside too). Lunch was great - lovely, friendly staff in a (I know, I know) cosy atmosphere! we tried an eclectic mix of dishes from Asian Chicken to a full English breakfast. Full review to follow on Best Things to do in York (link in bio). #thingstodoinyork #england #lunch #cosyclub #oldcinema #historicalbuilding #york #yorkshire #yorkrestaurants #foodtiktok #foodtok #food #brunch #fossgate #cinematok @Cosy Club We were invited to visit and review, but as always, all opinions are my own ❤️
bestthingstodoinyork

bestthingstodoinyork

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Affordable Hotels in England

Find a cozy hotel nearby and make it a full experience.

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Updating because it's been 2 years since I last reviewed here. My visit began during a rather busy dinner period on a Saturday, but I was promptly greeted and led to my table. A small table near the service hatch and away from the hustle and bustle of the bar. The interior of the restaurant is rustic, homey, and yet gives a hint of sophistication... but that could be due to the numerous portraits of nature, wildlife, and famous historical British figures. The lighting helped heighten the warm, cosiness of the restaurant, with small lamps on tables and ballroom-esque light fitments on the ceiling. Water was served to the table in a vase, with a crystal-cut patterned glass. However, although seated as far away from the bar as is possible, the noise emanating from there was at times a bit extreme making it difficult to hear the waitress. I felt that both the drinks menu and the food menu were very good. The drinks menu was incredibly comprehensive, gave details of flavours, location, and dietary information. Cosy Club sell their house wine by medium or large glass, or a bottle, but have some wines sold only by the bottle. The starter was Garlic & Paprika Prawns. This dish is three garlic, lemon, and chilli king prawns that have been tossed in smoked paprika butter, and then served on toasted sourdough bites. This dish was almost perfect, but lacked the finer attention to detail that I would expect for Cosy Club. The prawns themselves were cooked beautifully, exploding with flavour when bitten into. Paired with the smoked paprika butter, they complimented each other impeccably. However, the toasted sourdough bites were what let this dish down... insufficient toasting gave them an almost stale mouthfeel and really drew the attention away from the wonderful flavour profile of the other components. Next, Entree. A 6oz Flat Iron Steak, requested medium-rare, with a side order of onion rings and peppercorn sauce. You'll note that I stated "requested" here and not "served", as it was served rare. Despite being undercooked for the request, I decided to give it a try and perhaps enjoy a different experience with a rare steak. It is safe to say that that was not the case. Not only was the steak undercooked, it was also under-seasoned... bordering unseasoned. The shallot and mustard butter was a vital addition to the dish, even though it was clearly removed from the fridge just moments before the dish was served as it was still hard. The gem salad that accompanies this dish sounded wonderful. I imagined a beautiful side salad, with a small variety of vegetables. Reality, though, is far from the imagination. What was served was a lettuce, chopped in half, covered in Caesar dressing and cheese. The saving grace for this dish was the fries, cooked to crispy, crunchy, perfection. The onion rings, although not originally intended to be served with the dish, became vital in making this feel like a complete dish due to the lackluster salad. Now, we come on to the dessert. A Lemon Posset, served with fresh raspberries and all-butter shortbread. If I was to say that this was the best part of the meal, it would be an understatement. The zesty lemon flavour came through like a punch to the face, practically begging you to eat more while the smooth, creaminess allows you to do just that. Mixing that flavour with the fresh raspberry took the profile to the next level, in my opinion. The pairing of the sweet and sour was perfect. "What about the shortbread" you may ask... well, I found that the shortbread is ideal at providing a short respite from the citrussy domination before I inevitably went back for more. Overall, this was a great experience and I will definitely be returning... but maybe I'll go for something other than the steak. Ratings: Garlic & Paprika Prawns Presentation: 4/5 Taste: 4/5 Value For Money: 4/5 Overall: 4/5 6oz Flat Iron Steak Presentation: 4/5 Taste: 3/5 Value For Money: 3/5 Overall: 3/5 Lemon Posset Presentation: 5/5 Taste: 4/5 Value For Money: 5/5 Overall: 5/5 Cosy Club York Overall Rating: 4/5
Cev

Cev

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Terrible service for people with allergies. Notified the waitress that I have a citrus allergy when ordering my drink, just to make sure a lemon slice wasn’t put in it and have been left wishing I hadn’t said anything at all. The waitress immediately looked horrified and stopped the order, rushing off to get the manager like it was an emergency and no one else was equipped to deal with the HUGE SITUATION of 🚩🚩🚩‼️‼️‼️Someone With An Allergy 🚩🚩🚩‼️‼️‼️ Waitress came back five minutes later and said she would take the order after all as it was too busy to get the manager. I ordered the House rostis with toppings of avocado, halloumi, and bacon. Ten minutes after ordering, the manager came over to our table, stopped the whole conversation and asked who has the allergy, said everything should be fine. I continued to be interrupted in the middle of conversations with my friends no less than five times before the food arrived. Once to say that the smashed avocado contained lemon juice but they could make it fresh for me without the lemon juice and so would I like that? …..obviously I would like the avocado without the thing i’m allergic to in it, why do you need to ask me? Another time to say that actually I wasn’t having avocado smash anyway, just plain avocado, so it didn’t matter. Another time to then say that the pre-mix for the rostis contained lemon or lime juice so I couldn’t have rostis. honestly was quite shocked that the rostis weren’t made fresh in the first place as it’s quite simple to grate some potato and fry it together with onion, and even so if they usually have a pre-mix then why could they make me some fresh? Instead I was offered hash browns, and unfortunately I did think these would be a little more than some frozen hash browns from the supermarket stuck in the microwave, but I suppose I was wrong! Before the food came i was interrupted AGAIN to be told that the grill has had food containing citrus in it, with no soloution offered lol. They didn’t say “but we’ve made sure to prepare your food separately” or “we’ve cleaned it throughly” like many other restaurants and cafes I’ve been to have said. they were just waiting for me to say “that’s okay” so that I wouldn’t sue them if I had a bad reaction. I strongly had the impression that they didn’t care whatsoever about my health and the actual allergy but that they just cared about not being sued. I was optimistic when my friends food came as they got burgers and they looked really nice with coleslaw, nice presentation etc. However my food then arrived last and is pictured below. I have no idea why they couldnt even be bothered to put it on one plate but even that seemed was too much trouble. To have two red flags on my food as well as a red allergy sticker on my drink is frankly embarrassing and massively singled me out as "different". There's no need for the stupid red flags, but worse than that the food was literally something i would have made for myself as a sad dinner when theres only a couple of things in the fridge. It was a cold hard tiny piece of cut up avocado, a tiny piece of bacon, and a small bit of halloumi on one 🚩🚩🚩 ALLERGY FLAGGED 🚩🚩🚩 plate and two clearly supermarket brought warmed up frozen hash brown on another plate. No salad, no garnish, no sauces, no seasoning. Just four dry ingredients. For this and a coke I paid £13.65 🙃🙃🙃 I almost would have rather had an allergy attack and got a proper meal like my friends did and not been singled out, interrupted multiple times, and embarrassed.
Emi Alice

Emi Alice

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