Countess of York — Restaurant in England

What an amazing experience from start to finish. Even before the visit, correspondence through email with staff member Ben was excellent. As this was a larger group booking for a nursing group to enjoy a team day, he went above and beyond to make sure the day was as special as he could for us checking all of our dietary requirements and even helping me to secure some seats on the road train through the railway museum. On the day itself, the museum and The Countess had excellent Covid measures in place making my group feel safe and secure. Kenny the staff member who attended to our group was attentive and couldn't do more to help. The afternoon tea served was delicious and plentiful. Before leaving Kenny even helped take some group photos so we could remember our fabulous time with them. All I can say is if you have never been here before, give it a go, you won't be disappointed. I will definitely be...

It's an absolutely amazing place. The service was exceptional. There's the option to have your own carriage if you're worried about being in close proximity to others. There are also dairy free options for those who are dairy free. The staff are extremely accommodating and friendly.

It's a lovely, quaint little place with historical photographs and carriages set out in a historical way so that it takes you back in time.

The afternoon tea is delicious and it's a perfect way to spend a couple of hours with friends or family.

To get there, follow the signs to 'The Great Hall', then once you get to the courtyard, it's the beautiful train carriage slightly to the right.

The waiters and waitresses are so friendly and hard working.

I highly...

It's with regret I'm writing this review as we ( a group of 8 for a 60th Birthday) were so looking forward to the visit. The waitresses were absolutely wonderful and very kind and attentive. BUT the food was awful the sandwiches were dry,the scones tasted like they had been made a week earlier. The whole group of us left most of the food. Maybe it was because we were booked in for later in the day that things were so bad ???. Sorry but we won't be returning but once again thank you to the lovely...