Domino's Pizza - Truro — Restaurant in England

It's sad! I love Dominoes Pizza, and usually its just in-and-out and then you have pizzas in your hand... but not this time. Someone clever once said: ' Don't judge someome on their mistakes; judge them on how they DEAL with the mistake ' and this time, they failed compleately!!! I went to Dom8noes and ordered 2 pizzas, 2 sides and a big drink, and was told it would take 25 min. After 25 min the display showed 'Order for Paul READY' but they could not find the order in the shop... so I said: OK just do them again and I wait another 25 min. After 10 min one of their delivery driver returned and he had got my(!) pizzas by mistake, so then I was finally given my puzzas. ...but when I asked for my sides, they could not find them, so I was given two sides from a shelf of pizzas and sides that never been picked-up (it said 'failed deliveries' on the shelf). At that point, having waited over an hour, I went with my pizzas, sides and drinks. Now, pizzas was sort-of cold, but we could eat them. Both sides where not only cold but downright stale, as if they been their for hour (chips was stone hard and cold... sort of dry, from having been prepared A LONG time ago. The ONLY OK thing on my order (costing around £27) was the drink, but even that was warm, as in not having been in a fridge. The worst thing is that it could all have been so easy to fix: make me new pizzas and sides, and all would have been fine. I even told them I didn't mind waiting 25 min more to help them fix it, but no. Dominoes failed me on...

I recently ordered from Domino's in Truro and was thoroughly impressed with the entire experience. The pizza arrived not only beautifully presented but also evident that a great deal of care had gone into its preparation. The garlic bread was a standout, both in appearance and taste – truly amazing. The delivery service was exceptionally fast, and the delivery driver was extremely pleasant, adding to the overall positive experience.

Whether I’m collecting my order in person or receiving a delivery, the staff at this branch consistently demonstrate professionalism and friendliness. Their commitment to customer service really makes Domino's Truro stand out as a top choice. It's undoubtedly the best Domino's I've experienced, and I highly recommend it to anyone looking for quality food with excellent service.

Thank you to the staff at...

Thank you Domino's Truro for saving my evening. After a crazy 7 hour drive from Birmingham to Truro I got to my hotel to check in and had the most horrible experience from a DPA breach to staff so disinterested they couldn't be bothered to take an order because it was minutes before closing even though they don't advertise a closing time. So what to do???? Order to collect from nearby Domino's, order placed and I then went to leave and the monsoon came from nowhere. I called on the off chance and spoke to Charlie the manager who said it was no trouble at all to change from collection to delivery. So friendly and helpful, very friendly delivery driver too. What a great team. Hot, tasty food and amazing service....