I had a terrible experience at Domino’s in Wilmslow that I feel compelled to share. I placed my order and was told it would be ready in 15 minutes. When I returned, the staff was completely disorganized and confused. My sides had been wrongly given to another order, and instead of owning up to their mistake, the staff mumbled and avoided taking responsibility.
After waiting another eight minutes, I returned to find that my order still hadn’t been made. The new person at the checkout had no idea what was going on and seemed just as lost as the others. It was incredibly frustrating to have to question them to find out that my order was still sitting there unprepared.
This level of service is unacceptable. The staff needs serious training in communication and customer service. I left feeling disregarded and disappointed. I won’t be returning to this location anytime soon, and I urge others to think twice before...
Read moreIf I could give this store 0 stars I would. I tried to pay online but the payment didn't go through, even though it charged my bank. I called up to check, 'The Manager' said it will be refunded. He then said I would have to pay with cash, fine. Then I continued to try and make my order, but they wouldn't honour the online discount unless I paid by card! Can you see where this is going? He essentially said it was my problem to deal with and wasn't willing to make any suggestions. He clearly didn't want me to order my food. His attitude was disgusting and if he was actually the manager I'm not surprised there are other similar reviews on here. Also, I think he thought the call had finished, where he called me something I can't really repeat!
Avoid at all costs - I drove to Cheadle Hulme and got a Pizza Hut instead, much...
Read moreOrdered a pepperoni pizza, chicken selects and the mixed chicken box on sunday. Monday came and all of my household has been sent home from school or work after eating from here. That was the only day on the weekend that all of us had eaten from the same place. Since then, me and my little boy all week and still going have been that poorly we have not been able to move. We thought he was better and sent him back into school to which he was sent home once again. Will never order from this store again. We knew straight away it wasnt up to standards when it was delivered. Chicken was still raw to which my son didnt REALISE and still ate alot of it until I noticed mine and stopped him. Pizza base was not cooked but yet the toppings all burnt but Cold. Half the food was left! Very...
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