Grounded Kitchen

Poor service, overpriced food that is not even that good.

My boyfriend and I have visited Grounded Kitchen at Queens Road numerous times now. We thoroughly enjoyed the bowls from before the changes, and have found the bowls now to tend to be lackluster. The food now ranges from 8-12 pounds for a bowl, and aren't as rich in flavour and ingredients as they used to be.

I can only speak for my experience so far at this specific branch, but I have been fairly disappointed with the service there. They have managed to mess up our orders 4 times. The reason we kept coming back, is that this is one of the better take out places on Queens Road, but continue to be disappointed with their food. Recently we went in to order a Quencher (#4), only to find it had Cocoa bits in it, which my boyfriend is allergic to. This is not listed on their ingredients list, allthough they are mentioned for another shake. When confronting the staff with this, they did not offer a reimbursement of any sort, and did not seem to care that much. Tonight we ordered some Bulgogi Beef and Bulgogi Prawn after some time again, and can only recommend the Bulgogi Prawn out of those two. The Bulgogi beef lacked flavour and was very dry, very much in contrast of the Bulgogi Prawn. That seems surprising, since there should not be that much of a difference.

All I can say is that the service is not great, the food is a overpriced for the lackluster flavourless food they tend to serve. All I have enjoyed thus far are the Quenchers (which unfortuantely aren't labelled sufficiently). I would rather walk into town and grab fantastic food for less money with better customer service (Crafty Burger, Kai's, Oodles Noodles, and so on).