Helene's Tea Room — Restaurant in England

I have been visiting the tearoom for years, Helene and Janet do a fantastic job. I recently won a Facebook competition for a breakfast for two including tea or coffee. I went today and claimed the winnings. The breakfast was lovely coming from lancashire we have great black pudding (bury black pudding) However here it is a local butchers and wow it was delightful solid 11 out of 10. We had a choice of white brown or seeded bread for the toast( I love the choices) the sausage and bacon are also from the butchers it was all very nice. Helene has advised there is a new menu coming soon and it looks for have some really nice options so I'm looking forward to the next visit. Also wanted to shout out to layla which is a young lass who works at the tea room her attitude to work is so refreshing for a girl her age, she is a little work horse!! She always has a smile on her face and is very attentive and very polite!! I love a visit to Helene's.

We didn't have cake today but the carrot cake is also 10/10 I usually choose this...

Unhygenic and rude staff.

Visited this small tea room. Ordered a pot of tea and a scone. The lady serving used tongs to select my scone, then used the palm of her hand as a plate, took it over to a counter, looked around then put the scone on top of a plastic cover. I pointed out holding the scone was unhygienic to which she replied her hands were clean. I decided to leave. I left with her comment 'you don't know what your missing'. My reply, 'yes I do, your germs' As approached the door the same woman shouted don't bang the door , I had no intention of banging her door.

Give this place a miss there are more hygienic and friendly places to...

The older lady in charge (Janet?) was so rude and abrupt that we felt on edge the whole time. She barked at us to sit down. My partner asked for a sausage melt (sausage sandwich with cheese and some chutney) - the young waitress was kind and polite, but Janet shouted as she walked past, "we're not serving off the lunch menu until 11:30!". She barked orders at the young waitresses. She snapped at the customers on the table next to us, so much so that we shared a snigger at her behaviour. Customers are an inconvenience to her. Save your money and spend it elsewhere - plenty of other cafes to...