This review is based on a visit in August when the cafe WAS open. Spent a lot of money here over the whole Summer. Visited with friends & family. 2 staff members very friendly one never has been very hard faced and unfriendly. They even once spilt the food all over shorts & left new designer shorts with grease all over so ruined but accidents happen so we let it go. It’s after a further encounter with this staff member that we will sadly no longer be eating here. Felt very unwelcome and to be honest I just wanted to leave as quickly as possible. We are residents (yes we live in the immediate vicinity & yes we do have the correct business) small businesses need trade from us not just holiday makers so surprised how we were treated. I also think as an owner you need to be out front with a presence to see what’s going on & how your staff are behaving, talking to & interacting with customers. There is an old saying ‘the customer is always right’ bend the rules to keep customers happy. Again this is the correct business so find it the response from the owner ridiculous snd trying to deflect rather than address the issues. Disappointing response...
Read moreAfter trogging around Filey looking for a dog friendly place to eat and turning down 3 other rather grotty dog friendly establishments we fell upon this absolute little gem. We walked in to a beautiful seaside themed spotlessly clean cafe thay had a lovely feel to it. The menu had lots of straight forward meals to choose from, including breakfast options, sandwiches and hot meals. We chose from the sandwich options and a potion of chips that came beautifully prepared using fresh quality ingredients and great garnish, not just sandwiches plonked on a plate. The waiter was friendly and attentive, but not intrusive, with the food arriving promptly. It was so nice to find a place that allowed us to bring our dog in but doesn't assume that because we have a dog we don't appreciate cleanliness. It was spotless. We shall definitely be returning ourselves and if you want to dine in a clean cafe, with quality food at fair prices we would highly...
Read moreHad lunch here today- three adults, one child and a big dog. Absolutely fantastic service, they obviously take great pride in what they do. Really good variety on the menu - I had the lemon pepper chicken, which was delicious. Everything was clearly freshly cooked and presented beautifully. Chips were yummy and the side salad was excellent. My son ordered from the children’s menu but got a full sized cheeseburger. Pie of the day was demolished by my stepdad and my mum loved her jacket potato, which came with a really generous portion of tuna mayo and a great salad. Really enjoyed our visit and will definitely...
Read more