Came here to meet family half way from Wales. After all the great reviews, I decided to book here for lunch. I wish I hadn't and I should have gone with my initial instinct when I called to book. The person (male) that I spoke to on the phone was rude and abrupt when taking my booking. The guy that greeted us and showed us our table was pleasant. Very much on the ball, took our drinks order instantly and our food order. The lady who served our food was so rude. She kept checking to see if she could clear our table, as soon as our plates were cleared, she brought the bill and the card machine. We weren't offered any more drinks or asked if we wanted anything else. I enquired about dessert and they're currently doing a limited menu due to Covid, which is absolutely fine. We then continued to have a bit of a chat after paying our bill and the same lady kept coming over to check to see if she could relay our table. We felt so uncomfortable. She then told us our table was booked out in 20 mins time, which was fine and meant that we were allocated the table for 1 hour 45. We had no problem with this, but it would have been really helpful to have been told beforehand and with the right attitude. In the end, we just left as we felt so uncomfortable and for me, it ruined our family meet up. The food is average, portion sizes are huge (which I can imagine a lot of food goes to waste), and the service and attitude of some staff is appalling. I'm really surprised at the high reviews...
Read moreAnother visit to the Rolls and a day when the weather was okay. They had done us a deal to help through a day of torrential rain in April. Let's deal with the course, the first 2 holes are average but welcome you to the other 16. The other 16 have some really interesting greens matched with some difficult fareways. Some greens take alot of reading so take your time and some holes need to be played a couple of times before you realise where you should be going. I've played (or walked) the front 9 so now my way fairly well but no idea on the back 9. The course is an ideal society course to test those handicaps but I'm afraid my HI does stand up to being tested on here at the moment. Clubhouse : this is where I have a problem! The course is well worth revisiting but guys !! I want a shower in a decent area when I've finished! Not good enough. The catering and bar was excellent, with one particular member of staff running about dealing with every problem a large group (28) had, people arriving late, the organiser busy, etc The Pro shop: very good, the only improvement would be, tell me where I'm going wrong! All taken into account, take your day out, Captains away day, society, etc here it's definitely worth it (Rolls please improve...
Read moreVisited here for drinks only on a sunny saturday afternoon in June. This was the pub on our British Pubs Calendar for July 2019. The place was very busy outside as the weather was warm and sunny.. The pub from the outside looked all fresh and inviting unfortunately inside the place a little tired looking and was empty save for a couple of obvious regulars sat at the bar and a couple of folks buying drinks to take outside.. Four of us went in and had a beer.. nothing too exciting in the way of unique beers at the bar local and well known Wye Valley ales such as HPA and Butty Bach.. The beers tasted well kept.. This was more than could be said for the mens toilet.. quite odourous and in the urinals were scattered quite a few coins and a couple of nails?? I didn't ask.. but I suppose that would be more secure than a plastic charity tub on the bar. We have ticked this one off for this month a pleasant half hour well except for...
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