INNit Marina — Hotel in Great Britain

Although it is called a hotel, this is actually an unmanned guesthouse with no reception staff. On Google Maps, the photos show well-maintained rooms, a beautiful breakfast restaurant, and breakfast service, but in reality there is not even a shared kitchen or refrigerator available. The atmosphere of the room is also darker than in the photos.

I stayed in “Marina 10” on the third floor. Out of the four lights in the room, only two worked, and the lock on the right-hand window was broken so it could not be fully closed. Cold drafts and noise from outside came in, which would make winter stays especially uncomfortable. The Wi-Fi did not work at all, even after entering the password.

The bathroom was renovated and looked clean. The amount of hot water was limited, but at least the temperature was stable, which was a relief. Since parking in Brighton is very limited, I requested a two-day parking permit. However, on the second day I could not find a spot within the designated area, so I ended up paying separately to park elsewhere. I later found that there was a place near the hotel where I could park for half the price of the issued permit, so I do not recommend requesting one.

The staff responds by text message when you ask questions, but until I requested it, I did not receive any confirmation email or booking details. Even shortly before my arrival, I had not been given instructions on how to check in or how to collect the parking permit, so I had to contact them a few days before.

Although the booking was listed as “free cancellation,” the payment was charged to my card sometime after the reservation. I read in a review that refunds are processed via bank transfer, but since I don’t have a UK account, I decided to go ahead and stay.

Most of the photos on Instagram and Google are either stock images or old photos from when it used to be a proper hotel. The booking system is very unclear, and I would not recommend this place to anyone looking for a comfortable and...

Although it is called a hotel, this is actually an unmanned guesthouse with no reception staff. On Google Maps, the photos show well-maintained rooms, a beautiful breakfast restaurant, and breakfast service, but in reality there is not even a shared kitchen or refrigerator available. The atmosphere of the room is also darker than in the photos.||I stayed in “Marina 10” on the third floor. Out of the four lights in the room, only two worked, and the lock on the right-hand window was broken so it could not be fully closed. Cold drafts and noise from outside came in, which would make winter stays especially uncomfortable. The Wi-Fi did not work at all, even after entering the password.||The bathroom was renovated and looked clean. The amount of hot water was limited, but at least the temperature was stable, which was a relief. Since parking in Brighton is very limited, I requested a two-day parking permit. However, on the second day I could not find a spot within the designated area, so I ended up paying separately to park elsewhere. I later found that there was a place near the hotel where I could park for half the price of the issued permit, so I do not recommend requesting one.||The staff responds by text message when you ask questions, but until I requested it, I did not receive any confirmation email or booking details. Even shortly before my arrival, I had not been given instructions on how to check in or how to collect the parking permit, so I had to contact them a few days before.||Although the booking was listed as “free cancellation,” the payment was charged to my card sometime after the reservation. I read in a review that refunds are processed via bank transfer, but since I don’t have a UK account, I decided to go ahead and stay.||Most of the photos on Instagram and Google are either stock images or old photos from when it used to be a proper hotel. The booking system is very unclear, and I would not recommend this place to anyone looking for a comfortable and...

Liked · The room and en-suite were both exceptionally clean and tidy. Check in process was very easy, due to self-check in. The amenities provided were excellent; tea and coffee, hand wash and shower gel, a suitable number of towels and toilet rolls, a large smart TV, a fan for warm weather and a heater for cold weather. The location of this property is excellent, roughly a 10/15 minute walk into the centre of Brighton; we felt very safe whilst staying here. Value for money at this property is excellent! I would highly recommend this property and would 100% stay again!||Disliked · Parking permits at £10/day were falsely advertised on the booking.com website but were not possible during the time of our stay. We were only informed this after booking, which wasn't ideal. However, when challenged, the management team quickly pointed me to a nearby car-parking space that was available to book through INNIT rooms near the property at a higher price. The only slight complaint about the room itself was that it was exceptionally hot for the weather at the time, which may have been because our room was on the 3rd floor. A fan was provided which was very much needed during our stay! Although free WIFI was advertised, the connection was poor but this wasn't a big issue as we were out exploring for most...