New Street Bakery — Restaurant in England

After reading through some of the reviews for the first time, I felt the need to post my own review. I have been going to this bakery since they opened. The breads are very good & different from your average baker. In the beginning I found the owner to be fine, friendly & sociable..staff were fine also. But over the past couple of years I have to agree with some of the other comments on here. For some reason the owners attitude has changed over time. Rude, arrogant, moody & when I'm just being sociable I've been greeted by no response or sharp answers on several occasions as if I have offended & creates an atmosphere. I have to say the lady & partner of the husband who works there has always been cheerful & fine to me. I know dealing with the public is never easy as you can't please everyone & there will always been somebody who will find fault with anything & be difficult. But in my case I have been thinking for a while now why should I give anybody my custom if treated in this way & after reading some reviews it's made me think it can't just be me then. Perhaps there's a reason for the behaviour but even so...you don't bite the hand that feeds you.

I guess as the saying goes if your not happy with the service you go elsewhere.

The reviews here have made that...

We visited the bakery today after hearing good things! I was served by a gentleman who I gathered owned the shop or manager as he bossing around and had attitude with his employees, also I wanted to pay by cash and couldn't see a problem doing so as there no signs stating I couldn't! The man kept bluntly kept repeating contactless contactless even though I had money in my hand! I asked if I could pay cash and he went on and on and on about contactless so I then paid contactless and then I asked have you stopped taking cash he then starting to lecture me on hygiene, as I was trying to leave the shop and was walking up the path he was shouting out of the shop at me saying money is the dirtiest thing on the planet! I will not be visiting again and I will make others aware of the bad customer...

Wish I had read reviews before we stopped here for our lunch! The owner was rude, his staff were rude and the food was poor. The woman who initially served us barked at me whilst I was speaking to my husband (I think it was an attempt at sarcasm) but upon receiving an equally brusque answer she simply turned and walked off, leaving us with the totally disinterested owner. I don't know why he thinks it's alright to be so arrogant whilst making such bad coffee but I find it an odd way to conduct business. As for the food....the sausage rolls consist of some nasty, pasty goo inside some pastry. The flat white had virtually no coffee in it, most disappointing. All in all, our visit left a bad taste in the mouth -...