New Sunrise — Restaurant in England

Overall: This is a lovely and romantic restaurant with affordable menu 😍 Such a fine place for dinning out with friends or family. The customer service is exceptional then I would like to rate 5 star.

Space: The restaurant is cosy with low-light, low-volume music and quiet environment enough for you and your friends to feel private. The space is clean and just big enough for around 70 guests. Traditional style decorations made us feeling like in 4-star restaurant, the table is well-prepared with flower vase and basic table setting. However, the entrance door is quite small so I wonder if the wheelchairs can access inside.

Parking: No parking space or very limited in front of the restaurants.

Menu: The menu has wide range of Asian dishes, especially the Chinese food. They offer full set of à-la-carte appetizers, main dishes and desserts, as well as menus for 1-2 persons and vegans.

Price: ranging from one digit pound to under 20 pounds per dish, so compared with the experiences they offered, I think the price here is inexpensive. Our bill was 21 pounds for 2 drinks and 3 dishes (1 noodle and 2 soup)

Food: The food quality acceptable, rating around 6/10. The taste is not the same as original Asian taste but I think it is fine for dining Asian food in Western countries. I would believe that the ingredients were made by hand, not from artificial mix powder.

Drink: They offer separate wine menu and soft drinks. The pineapple juice I ordered is ok with the price £2.8.

Service: The restaurant attempted to provide the same experience in high-rating restaurants, from free appetizer, hand-washing water and chocolate in...

Had a meal for 5 on Saturday. The food was very good but the service was very very slow. Got there at 7:30 and it was really busy. Ordered one of the set 3 course meals, and when it was served it was very good. First course got within quick minutes of sitting down, the second was not served until 9:00. That’s 90 minutes after getting there. I am sure that they forgot we were at the restaurant. We sat on a table by the entrance so I don’t know how they forgot about us. This really spoiled the whole evening, it was a birthday meal for my daughter. We did not get the main until 9:30, TWO hours after we get there. They did try to redeem themselves by offering a round of free drinks but all of us do not drink. I understand that if they were busy there could be some delays in the service, but several parties came in after us and had their meal and left before us. Sitting by the entrance it seemed that they were more concerned with take away service than the people like me had paid to sit down who would have been their priority. The meal was over £180.00 for 5 and was not worth that for the very poor service. To top it all, when I got home they had charged an £18.00 service charge, Will never go...

Takeaway, so only collected! My chicken curry was absolutely awful!!! The carrots were raw (never had them in a curry before???) Mushrooms were hard and tasteless and onions huge and hard! Chicken was cut into odd long shapes and was overcooked and dryish ! The egg fried rice was pale, tasteless and not anything like what I have had previously from other chinese. It reminded me of Aldi egg fried rice! I had to force down some of it as I didn’t want to let my husband down as it was his treat! My daughter had the mixed vegetable curry which was watery with a strange selection of veg! Water chestnuts, hard mushrooms and courgettes! Sorry, but this does not work! My hubbie had a lovely prawn curry apparently!! The sweet & Sour prawn ‘balls’ were lovely! After checking reviews, it seems I should have chosen another dish as they had excellent reviews. Would I have a takeaway from here again? Absolutely NOT! However, the customer service was excellent with lovely staff and swift collect! When Chi owned it, it was...