Phanthong Thai — Restaurant in England

Firstly the menu. The layout is very confusing as to what each dish actually consists of. The prices are difficult to understand for each of the main ingredient choices. I have visited Thailand many times and enjoyed the food there, especially Tom Yum soup. The one here was nothing like any I've had before. As if a non-Thai person was having a go at seeing what they could knock up from memory, after a first visit to the country. The noodles were just a sticky blob in the centre of the plate. An order for a large glass of wine turned up as a small one in a large glass. The restaurant was partially occupied but the noise became too much. I wouldn't like to be there IF it was ever full. It's one of those places where the eventual ambience detracts from enjoyment of the food. Overall it seems to be a pub/bar with a side eating room that dishes up food based on Thai cuisine - that really isn't. The waitresses seemed to be Thai and perhaps there was a Thai person in the kitchen but if they all come so far to run a restaurant in our town, they should bring with them a better menu cooked to a higher standard. Cost £137...

SEVERE FOOD POISONING FROM THIS PLACE! my 4 year old son and I ate (some of) the 'soft noodles with beansprouts', they arrived on the plates like a congealed mound. The 'noodles' were tagliatelle not the noodles you'd normally receive. My little boy was up all night vomiting and is still not himself 3 days on. Myself also have never been so poorly! I will never ever be eating from this place again and I feel so guilty that I let my son east these things they called noodles which had quite obviously been reheated. They were a greasy mess that didn't even taste of anything. Really disappointed, we had high expectations as there are some good reviews but I have...

Service very good in fact too good. Constantly interrupting my daughter and myself whilst we were having or trying to have a conversation. Instantly clearing plates etc away. So much so had to hold on to the chilli dip which was being taken away before we finished. Starters veg spring rolls good. But the main chichen dishes luke warm, small portions big price. My sweet and sour chicken sauce could have come straight from 99p supermarket sauce!!! Daughter chicken in peanut, chilli , tasteless. Tiny bowl of steamed rice £4.50. Restaurant looks like a cabin built on. Very little atmosphere. Extremely disappointed 😥 Given cost of living , need to eat where...