As a fellow business owner in the Kemptown area of 2 guest houses. I was treated in an appalling way by Sawadee Thai, Izzet the owner and his current manager an older thai lady.

I was a regular visitor of the restaurant for 2 years sending my guests and recommending the place. I held off writing this review but feel absolutely necessary to communicate on the truth of how I wast treated.

A few months ago I walked in and the manager did not give her normal customary response that any diner would receive. No hello, no smile or anything. I truly believe this was because I was a regular so no care on her part if she made an impression.

As in any customer service role you have the right to complain if you are not satisfied. This is what I did and the response was shocking. She told me in no uncertain words ‘don’t mess with me’ and she got really hostile. This to a regular customer. I left but thought Izzet the owner would have my back on this matter. I didn’t want one staff member to deter me so I kept ordering. Again every time with the same hostility even once recording me with her phone.

Izzet did nothing clearly there is no hierarchy at his business and his staff can get away with murder as long as his life is easy. He might give you a big smile but there’s no principles and values behind it.

I own a business and would stand up for regular guests. In the end I was the one that was asked to stop coming to the restaurant I have never been treated this way in my life. Just disgusted by the whole thing.

I have a good rapport with the local businesses in the area and have done so for years . I would recommend other business owners and diners to steer clear if you want any loyalty, honesty and respect. Its a big shame that I will never recommend a guest to this place again.