The Upper Deck Bar And Terrace — Restaurant in England

I dropped in hoping to get a table for our group.

The place was practically empty, with only one table occupied, so I figured it would be easy !!

I approached two members of staff who were chatting in the inner bar area, and asked if I could get a drink.

I was met with a pretty sharp "Table service only."

I said that was fine, “I’ll just have a Korev please” and that I'd be sitting outside.

"still need a table number mate." one chap barked.

So, I went and sat down, and for the next ten minutes, I was completely ignored. It was unbelievable, considering how empty the place was. I eventually just got up and left. I felt completely disrespected.

I can only assume that they thought I was a holiday maker, and they really didn’t care if ever returned for repeat business.

My advice is to give this place a swerve. Very rude customer service and not a particularly good location. The steps are very steep (they obviously find this amusing with comedic signage of someone falling down them) and it’s a little way back from the beach.

Plenty of better bars on the front (as we all agreed) with tasty food and and great views over the bay.

My advice would be the give this...

We visited this place yesterday (30.08) and I have to say .. it was a disaster. I,ve ordered Aperol Spritz and my partner a Pina Colada with waitress in black t-shirt. After a while the waitress (blond pony tail in white t-shirt) came up to us with both hands in her pockets and announced that they don't have "coconut stuff", whatever she meant ... this is called coconut cream ... So then, my partner asked for a Strawberry daiquiri but she told us, (still with her hands in pockets) that ice crusher is broken .. Ok, my partner then asked for a beer, any bottle beer.. then she came back 5 min later to ask if he wanted a bottle or draft ? The waitress then brought to the table an open bottle, with no glass. My partner asked is there any chance for glass? But she turned and walked away . I don't think she was even listening what the customer was asking for.. I was working for 16 years in customer services and this attitude is shocking . She wasn't rude but the level of ignorance is unacceptable . Looks like serving there, is a painful job for her. No wonder all the other restaurants around were very busy...

The ambience was rather uninspiring. The music was too loud, the tables were wet and sticky and after several requests to clean the table, the staff just said "yes" and left without coming back. The pizza came in cardboard boxes from probably another restaurant. The waitress was seen coming up to the terrace with the pizza boxes from the direction of the sea. That's not bad at all and probably even a business strategy, but it still gives you a bad feeling. Because then I could have gone to the restaurant where they served the pizzas. After all the hardships, the assumption was that the pizza boxes would simply be placed on the table. And that's exactly what happened. The pizzas were not put on a plate and not topped with a small edible leaf. Cutlery was also just plastic. The fork even broke in the process of cutting. The pizza was surprisingly good, there was nothing to complain about. Overall, more like a bar than...