Came to this restaurant with hopes of some good service and some of the colonels succulent white stuff. This isn't what me and two of my bro's received. What we was given was a bad attitude, manky fries and a warm Pepsi. I am also led to believe that this KFC restaurant has in fact forgotten the definition of fast food, as queuing up, placing my order and receiving my food took a total of 20 minutes. It took me a while to figure out why on earth there was a team of 15 in the back and it still taking so long. Turns out 15 people must have been cooking one order at a time. Now, I know fast food managers like to promote teamwork. But this isn't a game of rugby. This is putting chicken in a box and passing it over a counter. After the server couldn't quite understand my simple order, and me repeating it a number of times, he seemed to get angry when I slowly recited my order for his convenience. That's not how you treat customers when working your way up to one day be the colonels right hand man. In summary, I would advise customers to eat elsewhere, and spare the poor chickens that have the unfortunate demise in this sorry excuse for...
Read moreVery happy with the level of service given. Had a good chat with the man who served us and he professionally didnt let conversation get in the way of work. Food came quickly and was very tasty as the colonel intended. Only one problem was he forgot to put a straw on my tray but that was the worst bit as it cost me a short walk from my table to the counter, didnt bother me in the slightest. Not sure why all the other reviews are negative as this was quite a pleasant experience and i shall be dining here again. I think what may have contributed to the good service in comparison to the other reviews are that today is a very quiet day for Lakeside and the others may have been there on a busy day. I know how the workers feel as i work in fast food myself and it can get very stressful on many levels when its busy. In conclusion this was a lovley experience and thank younto the workers, Colonel and the chickens that made...
Read moreAlways nice to come and have a look to see what's on offer! You know, that night where you don't know what to have? 🤔 Last time out I decided to try Chicktopia, glad I did aswell, better than KFC? Mmmmmm up for an Interesting debate...... Give it a go, and we shall talk! 😂 Sometimes the service is what you'd expect from young students (mainly!) trying to earn a pound note...... And good luck to them I say 😂💷 but let's be honest, the food court in Lakeside is not about service, it's about the food, having the ability to try such a great selection of foods from around the world, and maybe...... Just maybe finding the best thing you've never tried. As for atmosphere, we'll I've always said that an atmosphere is what you make it 😊 so ask people's opinions on the dish they chose, you never know who you might...
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