Old Pier Coffee House — Restaurant in Great Britain

Stopped by here for a coffee while on holiday as I was missing my usual daily homemade flat white, this place caught my attention as it describes itself as a coffee house, so I was hoping for a good coffee.

The service was great, the staff were friendly, and it had a nice atmosphere and the prices seemed in line with what I would expect. I ordered a flat white but was very disappointed with the drink.

The espresso part didn’t taste particularly good, not sure if it wasn’t dialled in correctly or the beans were not a good quality, but it definitely wasn’t up to the standard I would expect of a coffee house, maybe more what I would expect from a pub with an instant machine.

The milk part was even more disappointed. I would expect the milk in a flat white to be a smooth silky microfoam evenly distributed through the drink, but instead it has absolutely no texture to speak of. More akin to milk heated in a saucepan or microwave. It came out scolding hot with a distinct overheated milk taste. While waiting for it to cool it formed a thick skin on the surface.

I can’t speak for the food or ice cream on offer, but I definitely wouldn’t go in expecting a good coffee, disappointing for a...

Amazing staff, all were so friendly and helpful. We left feeling like we had made friends, if only for an afternoon. Thank you so much.

Location is terrific, right on the harbor. It has lovely views out over the harbor, including the fishing boats tied up to the seawall and the classic buildings that wrap around the harbor. If your are lucky enough to good weather and it's available, there is one small bistro table on their balcony that would be the perfect location. Sadly, there is a construction project in the harbor this summer and it is too noisy to sit outside. There is bar-height table at the window as well.

Food was excellent. Staff recommendations were spot on. Our daughter is very picky and they came up with an "off menu" sandwich option for her with a baguette and red Leicester cheese. She was SO happy...

So called in today 15.25, for a take away sandwich and coffee for myself and a sandwich and a tea for my partner, 3 customers queuing in front of me, ice cream , food order, ice-cream, then me so queuing for 12 minutes and I get kitchens closed, so 4 minutes earlier it was open as I observed you take an order, dumbfounded at the sheer lack of customer service, seems to be run by children, piece of advice customers are your business, communicate with them, don't allow them to stand waiting for service for 12 minutes then slap them in the face, I wouldn't...