Symva Coffee Roasters — Restaurant in Great Britain

I order a kilo of coffee recently from Symva, it arrived and I was a bit disappointed to see it was roasted two weeks before I had received it, which got my alarm bells ringing. I’ve gone through 250g so far and still can’t get a good pull of espresso out that I am happy with. One bag seemed fairly usual for a medium roast but I opened the second bag and there were very very dark beans mixed with lighter ones which hints to me there has been an issue with the roasting. The cup tasted burnt and extremely bitter. Unfortunately the 4 bags I have received aren’t all the same with some looking okay and the last bag looking like a mix of very heavily roasted beans mixed with some lighter roasted. I have been brewing espresso at home for 4 years now on a manual lever machine and feel I have enough experience to be able to call out what I think the issues are with the beans. I can’t vouch for the cafe experience, but the online side that I have experienced I am not very impressed at all and won’t be...

Nice looking coffee shop. However I paid £4.95 for and a piece of cake which was so dry it tasted like cardboard.

When I very politely complained and asked if I could swap it, I was told "No. What do you want me to do with this, I can't re-sell it?". Shocked by the response, I left the cake on the counter and sat back down.

When I went back to politely speak to the owner for a second time, they then explained that it was marked as VLG, which apparently means "very low gluten" which is why it was so dry but still didn;t offer refund or replacement.

In future I would recommend they ask if a customer is gluten intolerant and explain this, or at least offer to replace it with a cake that is less dry.

As I left, the owner then decided to offer me a replacement cake, but it was simply too late. Good tasing coffee and a lovely looking cafe, sadly let down by expensive prices and terrible...

I had the pleasure of visiting this charming coffee shop, and I must say, the Colombian hand-drip coffee was an absolute delight. The subtle notes of raisin and a winey touch added a unique and enjoyable twist to the flavor profile.

Moreover, the owner, Carlos, made the experience even more memorable with his warm and friendly demeanor. He went above and beyond to ensure a pleasant visit. The combination of great coffee and an extremely affable owner makes me eager to return. This coffee shop has definitely earned a spot on my list...