I booked a table online a couple of days ago for Sunday brunch. I added a special note asking for a table that will have enough room to accommodate for a buggy. I also followed this up with a call to reconfirm that they can fit a pram in. My friend had a baby a month ago and this was her first time back in a restaurant and the first time to see her since she became a mum . Arrived at the restaurant, I don’t think there was even a table reserved , never mind one for a buggy. The host looked puzzled when she saw the pram and pointed at the smallest table you can imagine. I raised the issue of space , and I received a blank stare in return . No apology or alternative was offered , we decided to sit outside and after 10 mins sitting in the freezing cold nobody even looked in our direction. The place wasn’t heaving ,I worked in hospitality for years , and one thing is for sure, this is not how you treat your customers . We didn’t have a choice but to leave and instead of having a nice and relaxed reunion we had to walk around in the middle of Sunday brunch time to find somewhere to eat. An important Sunday truly ruined by Hixon Green ! If you don’t know how to treat people , don’t work in hospitality . Truly appalling service and treatment .