After having dined here since the cafe opened, we won't be going again!!
Today we popped in for food. There were five tables free, some with signs on saying table closed. Upon querying about free tables, a young member of staff, said there was nothing available.
We took our child with ASD outside. I went back inside and down to the till to query when their next table would be free. To be told no. At the same time an older male entered the premises and proceeded to a "closed table" where another member of staff opened the table for him. Upon querying what I had just witnessed, the young girl said 'He's a regular and eats here daily'. To my response: 'So are we? What should that matter?' After all, we were here first?
The girl was rude and unprofessional and shrugged it off.
Never in the years of coming here to eat, have we received this treatment. We will not recommend them going forward. We left with our five year old son in bits and hungry. The staff should be ashamed. This type of behaviour is what kills off a good establishment.
Disability clearly not welcome anymore.
There was an adequate level of staff on both the floor and in the kitchen. There should be no reason to favour specific customers, especially when you have...
Read moreVisited The Habit for breakfast with my sister on Friday and the service was very good as was the food, so we decided to return on Saturday, again for breakfast. What a difference in the service. There were about 5 youngsters working together with an older lady who had worked there on the Friday. This poor lady was running around whilst the youngsters were in the back presumably cooking. We waited for ages to be served as did the table next to us. The cafe was almost half full. Eventually we were served by a young lady who looked as though she didn’t want to be there. We had our tea cakes which were delicious. I went up to the counter to pay and although there were three of the youngsters behind the counter, I was totally ignored for what seemed an age. The older lady was still holding everything together while these youngsters were chatting and joking, oblivious to their customers. Eventually one of them asked “are you okay?” as if I was being a nuisance by waiting there. I told her I wanted to pay but I felt embarrassed at the same time. I should have asked her if “she was okay!” The younger Saturday staff there could do with some good old fashioned customer...
Read morePlace is vastly overpriced!!! £2.90 for a can of Pepsi!! Let’s say they’re buying them wholesale at 50p each it’s nearly a 250% profit!! I know these places have to survive but come on that is outrageous!!! £7.50 for a bacon sandwich!! Again that is outrageous pricing!! The last thing bought was a pot of tea which had the high-ish price of £4.20. Service was quick and efficient but unless you’re Rockefeller I’d suggest going somewhere else. In fact go to the train station which is less than a five minute walk and go to the cafe there. £7.50 for a large breakfast which is much better value than this place. Double egg and chips is only £5.50 at the station cafe so again much better value. We sat outside to vape and their was zero atmosphere which is understandable. I did notice the women who worked there kept calling out to their passing friends and having a chat which I have no problem with. I had the sneaky suspicion that locals get a different (lower) price than tourists. To sum up this cafe I’d say AVOID AVOID AVOID. Their are better places that serve much better food and a much...
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