Amazing experience!
I thought I had booked boozy brunch (not going to lie, blaming the website), but we hadn’t so I arrived, was greeted by the wonderful staff and seated outside. The staff informed me that boozy brunch couldn’t be had outside when I mentioned this is what we were here for. No problem as the lovely staff managed to seat my friend and I inside but not in the brunch bit as this was full but had mentioned if there was a cancellation they would get us in and would do their best. So kind of them as obviously I had made the mistake and we were happy just to get the better table with the promise that the staff would try their best. In the interim all staff were utterly lovely at serving us and dealing with awkward allergy / dietary intolerance requests with the food. We placed our bar bite order and luckily at that time there was a brunch cancellation and they managed to move us in there.
The staff had amazing banter and we were affectionately called troublemakers as this would be the 3rd time we were seated (at least we took it affectionately 😂). We really appreciated the effort to get us to the brunch we thought we’d booked as we were really looking forward to it.
The staff at the brunch section were so nice and accommodated our restrictions without issue. For reference it was 1 peanut allergy and one gluten / dairy / garlic / onion intolerance (fodmaps). A pain to deal with but no issue for the staff here. We even managed time for an extra bottle of Prosecco in the time we had for the table. When we had to move the staff informed us very politely and offered to do their best to get us another table but at this point my friend and I were two bottles of Prosecco down and ready for home so no issue.
In summary, the staff here are utterly fantastic in how they welcomed and accommodated us, especially after booking mishaps and allergy / intolerance complications. My friend and I thoroughly enjoyed the food, drink, and atmosphere and would...
Read moreTable of 5 for the Boozy Brunch which for 2 courses, arrival drink and 3 glasses of Prosecco each, seemed a good deal. Our booking had requested a quiet spot in restaurant as one of our party has hearing issues but gave us high table in middle of restaurant. Asked to be moved which didn't seem to go down well with manager, but did move us. First course - yoghurt, granola and crossaint. Food arrived before the arrival drink and barely any granola. Main courses; took a while to arrive and 3 had to be sent back as stone cold. When they arrived at table again, plates were warm, but food still barely heated. We told manager but opted to eat as obviously hungry by this point and 2 of our party had already finished. Drinks were slow to arrive throughout the afternoon and there was no offer of the dessert menu which was listed on the brunch menu (not included in price though). Also, said we had had third Prosecco, but this wasn't the case. Not arguing the point by this stage. Management took 10% off the bill and added a free round of cocktails and let us stay on the table longer than usual in recompense for the...
Read moreThe ambience and the vibe were good.we were greeted with a friendly smile at the door and told if we didn't have a reservation then no tables were free!we could be served at the bar however.once you are served though there's nowhere really for you to go so after consulting with the wait staff we stood awkwardly beside a free booth that said it was reserved at 3pm( which we had been told was free) till some bar stools came free.i stood and my 2 friends sat.when another bar stool came free i popped it between my 2 friends chairs but I was told I couldn't sit there.so they moved out and I pulled my chair in.Then she told us again we couldn't sit there as these seats were bookable and AGAIN she said there was a free booth over the other side to which I retorted no it says its reserved. We were finally left in peace to enjoy our drinks. So to summarise - great atmosphere, bar staff really nice and work their socks off, fair play to them they were churning those cocktails out!!Extensive cocktail menu for ALL tastes AND I had a lovely long vodka but if u go on a Saturday afternoon book a table or you will be harassed...
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