Glasgow City Chambers — Attraction in Scotland

WE HAVE HAD 2 FORMAL COMPLAINTS 'UPHELD' BY THE SCOTTISH PUBLIC SERVICE OMBUDSMAN AGAINST GLASGOW CITY COUNCIL Despite these 2 'upheld' complaints which will be reported to the Scottish Parliament, Glasgow City Council's Development & Regeneration Services, Business Gateway & Customer Care continue to single my company out for inferior service in my view. It is my opinion they have adopted a 'Strategy' of certain staff refusing to engage with me verbally, refusing to return telephone messages, however, this is all 'logged' and surely will have great difficulty explaining themselves to the SPSO and the Tax payer. As a consequence we have instigated a further 2 Formal Complaints which are heading back to The SPSO for Investigation. It is my opinion GCC have taken my actions in a very negative way, trying to disrupt my business. Acting in a very childish manner instead of accepting responsibility and taking ownership of their mistakes and learning going forward. GCC have a website full of promises telling us what fantastic service they offer us the customer, however, in reality their actions do not match these empty words. This organisation is full of very arrogant individuals who are highly paid for under achievement. They constantly 'cherry pick' the questions that you ask, answering the ones that they can give you a non-answer, however, the one's that are more difficult and they are at fault are the questions that go unanswered. The people of Glasgow deserve better, the organisation is in serious need of a 'Root & Branch Review' which I have requested and have been ignored. Council workers MUST understand that they are Public Servants, and the monthly cheque they receive is paid by the Tax Payer, and that there is no place for arrogance & stubbornness. I have had to endure bad service from GCC since Dec'13, and my message to them is that I'm never going to stop until they provide me with service as advertised on their website. If it were possible to award NO...

Been trying to contact the council for over a month now and have never managed to talk to a human. They have been charging me band F council tax when I am band C for months. Every time I call they either have "system errors" with their phone system or they are "experiencing a high volume of calls" so my call is dropped rather than put in a queue. In the last week the entire area where I lived only had one gritter come by on Sunday and the grit bins were constantly empty. Not one snow plough came anywhere near our area and there is still snow all over the streets and pavements. Any areas that have been cleared have been done by the people paying for the council to do said job.

I understand that the weather has been particularly harsh but it hasn't stopped any other council from doing their job. Like Argyll and bute for example. Had every road cleared and gritted by Saturday in the little villages.

Glasgow council need to step up their game or give us a reduction in what we pay. Definitely not getting...

Glasgow City Council should hang their heads in shame - they organise events in the City centre and do not give any consideration to the people who work in and around George Sq. I work in Queen St. night shift and for example the bike ride that is on today 27/8/17 - the streets are closed from 6am - 6pm I finish at 8am and I have had to move my car to half way along Duke St to avoid being stuck in the city centre or worse, my car being lifted to who knows where?. It's a disgrace - there are plenty of parks and stadiums that should be used for events - the people who work and live in the city centre should not be inconvenienced by these closures, which seems to be on every other weekend. Glasgow City Council need to get their...