Really disappointed with our visit here. Rang before going to make sure they allowed under 18s for food and was told yes but the kitchen closes at 7.45pm. Arrived at 6.15 to be told they were expecting 100-150 students at 7pm. Not something we had been told on the phone. I said we would be happy to be gone by then, despite that the waiter, Ryan, took 20minutes to come over and take our order even though there appeared to be only 3 or 4 other tables in use at the time, it certainly wasn’t busy. We ordered and he did that really irritating thing where they don’t write down the order and he had to come back and double a check it again so he wasn’t even listening the first time. There wasn’t enough cutlery at the table so I had to request more forks. The food then arrived at 7.20 - over an hour after ordering, and there were only three of us and nothing we had ordered (burgers, pasta and a salad) should have taken more than 20minutes to make. He did apologise when he finally brought the food but by was then calling me “darling” which is just irritating, I could cope with “guys” but “darling” is just patronising. After the meal he came over to bring the bill and told me that licensing meant we had to be out before 8, I explained that I had called to check before we came and was not informed of this deadline nor the imminent arrival of a 150...
Read moreI’d like to preface this by saying I had an incredible time at the 80’s night and previously at the Frank Sinatra gig performed by the same great people.
However, there were people who bought tickets for their family as they were assured through someone higher up that under 18s were allowed and once they got there, any underage people were kicked out despite it being a very family friendly event. If this was because it was an event open to the public let me turn that around and mention the fact that bar staff were not informed that tickets were open to the public and instead, when asked about what the event was were told “it’s a private party”.
The lack of marketing for this event compared to others was shocking and the fact the people running it rang to check if under 18s were allowed multiple times and they were then turned away was abysmal.
For an event this quality with such an intricate amount of attention on detail and organisation, it was disappointing they were...
Read moreBooked the restaurant service for myself and 3 people. Upon entering we were seated at a high table with rickety chairs that I'm suprised held any weight, uncomfortable and the table was sticky to add to that. We asked to move to a booth but the staff member was unhelpful and rude. We were given a menu and just shoved in the middle of the bar amoungst loud people wanting to get drunk. The table next to us was full of men starting fights and smashing glasses everywhere. Ordered 4 cocktails that came to £34 for a tiny glass and a dried orange that looked like it had been scrapped off the floor. Didn't even order food and we left to go to somewhere more cheaper and a little quieter. This place is just a bar full of loud and obnoxious people wanting to get plastered. If you want a little quieter meal with comfortable seating then...
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