The Keys Kitchen & Coffee House — Restaurant in Kirklees

I’ve just read some of the reviews about this place , we found it just by luck , was considering McDonald’s, but there were tables outside the church , so I nipped down and we sat inside, I’ll admit we carried the pram down the stairs but a children’s menu and high chair was provided. We had been swimming and it was our first visit to the town centre . This is my honest opinion , the restaurant was very quirky and clean , I liked how you could see into the kitchen, the staff were well presented and professional and very friendly, the food was wonderful, I had salmon salad, my wife had hot beef sandwich and my son had the children’s afternoon tea , we split the food with my 1 year old daughter in the high chair . We had a cake for pudding and drinks .

Service was very fast and professional, the food was lovely( beats McDonald’s) my only mistake was not having any change to leave a tip , I did ask if I could overpay somehow, but the lady said see you again and found us two free cake coupons. The price was very reasonable for the amount and service we had .

I don’t normally write reviews, but was disappointed to read some of these negative ones after we had such a...

Never known anything like it, we went on a trip to York organised by the Keys manageme nt, we had a nice breakfast, a little organised chaos with over a hundred people queuing for the self serve breakfast,which once we managed to get ours the food was very good, Very little room to move between tables with waiters and waitresses bumping into our chairs regular. Once we got back from York Xmas Market it was time for our 2 course evening meal which was chicken, nothing fancy but OK, we were table 20 and last one one to be served, during my meal I came across a long blonde hair on my green beans and then another on my deep fried potatoes, I mentioned this to the young Manager who just said ooh ahh mmm, I called him over 20 mins later and asked if anything had been done about the hairs and he just said he had told waiters and Waitresses but not the boss (owner) and people around us on other tables told us they are worried about telling the boss.!! The young Manager offered me a free bottle of flat beer as compensation in his words. I told him compensation wasn't what I wanted, a simple apology would have been Suffice. It looked to me that the staff were ruled by a...

After going to the keys each time we travel to Huddersfield and really always looking forward to it my friend and I went yesterday we were disappointed we did ask if it had changed hands has it didn't seem the same but we were told no. We have always had a a hot meal but neither of us could find anything we fancied so I settled for a hot beef sandwich asked if it came with gravy on and the waitress said no which was fine as I don't like gravy on a sandwich my friend decided on a chicken and stuffing sandwich , mine arrived with gravy on which was told that's how it came after saying I had asked and was told I could have it without waitress took it away, my friends sandwich was served on poor quality bread stuffing was frozen and chicken was cut in large chunks worse sandwich we have ever seen, I finally got my beef sandwich which was ok but it was served just a muffin and chips looked like they had been thrown on the plate was awful lady who seem to be in charge said they had had a bad day and the chef was new all I can say is get rid of him very disappointing. Will not be...