Thai Sakon Restaurant — Restaurant in Kirklees

We have been coming to this restaurant for the last 20 years. Over the last few years the service has gone downhill. I don’t tend to write many reviews but I’ve been left so frustrated this evening as a loyal customer. This evening my friend and I were asked 5 times if we had finished our food. Honestly this is how it feels every time now, like they want to get rid of you as quickly as possible. It’s a shame that Huddersfield lacks plenty of good food. The food here is good but the service is appalling. Please leave your guests to enjoy their meal. The etiquette for clearing a persons table is when they put their knife and fork together! We arrived at the restaurant at around 8:45pm, the food came out around 9:15pm. Half an hour later we were asked 5 times if we’d finished. If you wanted us to only have the table for an hour, you should tell us that when we book! We can then make a decision if that suits us. Then from about 10pm all the staff are clearly desperate to leave and are all sat at the bar looking like they’ve been forced to wait until the final customers have finished! Perhaps if you visit during the 6pm to 9pm period it isn’t as bad but we tend to book an 8:30-9pm table. I’ve left the restaurant feeling like you ruined my experience....

Had a wonderful evening here on Friday. Excellent menu range and the quality of food was excellent, very helpful staff and clean toilets, For 11 of us for 2 courses the bill came to 240 including 3 bottles of wine and other drinks. I would recommend this place to others. The only negative was that we had booked the table for 7pm, and, even though we weren't having the early bird menu, they told us we only had the table until 9.15pm, which is quite a speedy turnaround for us all to enjoy a meal and drinks. That was the only negative that affected our enjoyment and in the end they did themselves out of us staying on for another round or two as we went elsewhere then for after dinner drinks. Their loss! It did stress me out a bit when the food wasn't going down as fast as the staff would have liked! They did bring us a surprise profiteroles pudding with good luck lettering on the plate for the member of staff who was leaving which was a...

Had our first meal here this evening . Exceptional service . The waiter knew each order by name, number and even which page. Outstanding product knowledge. As a lady allergic to coconut the staff went above and beyond to ensure my food did not have this in. Also I was allowed to customize my dish. Remove mushrooms, add cashew nuts and this was no bother to the staff. In fact they said that is what Thai food is about, customising to ones taste. The food was delicious. Tasty and full of flavour and great portion sizes and prices. We stayed past the closing time and did not realise and the staff out of politeness did not kick us out but proceeded to let us stay and enjoy our conversation. Eventually us leaving half hour after closing time (apologies again to the staff) Highly recommended. Best restaurant in Huddersfield. Thank you for a...