We visited here last Thursday lunchtime and to say it was disappointing would be and understatement. I also emailed the company but have still not heard anything back which isn’t great.
I ordered a create you own pizza with primarily vegetables on and plant based beyond meatballs. The two servers and the chef who was on shift at the time were made aware of me being vegetarian because before I placed my order I had asked whether an item on the menu was vegetarian to which the staff replied with yes.
When my meal came, all looked fine and everyone else’s food was great. However, when I partially tried my pizza, the beyond meatballs that I had added to my pizza didn’t taste at all plant based. I questioned the lady who took our order whether it was the beyond meatballs and she replied yes, without checking with the kitchen if it actually was. After the server left, I didn’t feel any clarity and I really wasn’t certain that it was the plant based meatballs. So, I politely asked the other lady who was working, who I think was the manager, to swap my pizza for a fresh pizza that didn’t include the plant based meatballs as I was adamant I was given a meat product. She apologised and went to change the pizza. The lady then came back and said a new pizza was going to be made for me. When the second pizza came I felt more reassured to eat it but still slightly hesitant. I just asked for the vegetables which i previously ordered to be on it and remove the plant based meatballs as I just didn’t want to risk being given meat again.
When we got the bill, the lady who i thought was the manager, told us that she had taken my pizza off the bill but didn’t explain why. So I was then wondering if it was actually meat that I had been given???? When we paid with her I asked, does it mean that it was meat on my pizza? To which she replied sorry it was, the chef got mixed up. This shouldn’t have happened in the first place. I have been to Pizza Punks before in Leeds and it was a very good experience and we all loved it. However, coming here my trust in the company has declined as it is a very big matter to have happened that went wrong. I understand accidents can happen but I could have had a serious allergy and precautions weren’t taken seriously in the kitchen to enable this mix up doesn’t happen. I believe the chef should have personally come over to apologise as it was her error and not the waitresses error. Also to add there were only a few tables in the restaurant at the time so it is not like it was a very busy dinner rush where mistakes are easy to happen. Everything should’ve arrived as was requested especially as it...
Read moreVisited here on the 7th November, I heard rave reviews about the cocktails here and the bottomless brunch from one of my friends so decided to give it a go. Me and my sisters went for the bottomless, when we arrived there was only one other table, which we was actually happy about as we thought we would get faster service. We was served by a Scottish/irish (as it was over a week ago I've forgotten) lady who did not seem overly enthusiastic, we ordered our drinks which didn't take too long to come, we did enjoy our cocktails! Once we finished our cocktails, we waited a while for the waitress to come over but in the end decided to get up and ask for another round. Considering it was bottomless brunch we expected the waitress to keep an eye out for empty glasses and check on our table every now and then but the only time she acknowledged us was when she was bringing our food or drinks. Our food came around a decent time and I really enjoyed my pizza, my sisters however was burnt and black on the bottom so she left alot of it. Near the end of our visit a male came over to serve us, he was funny and I believe we would of left much happier if he was there from the start. At the end she came over with the bill (before this we had had empty glasses for 15 mins), a service charge was put on the bill, unfortunately I'm too awkward to ask for this to be removed so I did pay it but this is the most let down I've ever been with bottomless and the most sober I've felt...
Read moreI managed to score a QR code to be a taste tester for pizza punks new menu so me and my mum headed down to try them out
The conditions were to just get a drink each so I branched out and tried something new featuring a ting ( fizzy grapefruit) super Refreshing and never seen it before and my mum got a beer 🍻
The staff are super friendly and welcoming, thanks to Lauren who talked us through the menu and made recommendations
Inside is quirky , cool and a relaxed vibe the perfect setting for a big group , chilled date or catch up with mates plus families
Now onto the food I opted for the ‘12’ inch sourdough create your own as it allowed customisation and as I’m Vegan 🌱 wanted to try the options
My Order Vegan cheese BBQ base Onion ,mushroom , olives , pepper , sweet corn , jalapeño Garlic rosemary potatoes , pineapple Vegan Meat balls , pepperoni Vegan burrata , Vegan Parmesan Basil , balsamic
My mum got the breakfast pizza which was super quirky and new concept so no matter if you want to go for more traditional toppings or ‘punk it up’ it’s got something for everyone
Review 🌟-4/5 The base was Thin , crispy and light Heaven in one bite Mine was Dairy free and delicious And Marvellously meat free
Situated on bold street Recommend...
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