Crust Liverpool

Went on a day that wasn’t busy at all, food arrived quickly and was amazing however the biggest let down was the service from some of the staff. One lady who took our orders for starters rushed us when taking our order. She asked what mains we’d like so We asked for her to come back in a moment as the person I was with hadn’t decided and she took the menus. I asked politely if she could leave the menus as he still hadnt’t decided what he wanted and she replied saying she’d come and give them back in a moment but didn’t come back at all. Unsure why she insisted on taking the menus as there were plenty of menus on the empty tables surrounding. Starters arrived and were absolutely amazing! However still nobody had come to order our mains. I was on the lookout for staff that looked available however they payed no notice to our table at all and were rushing past constantly although doing seemingly nothing important (adjusting cutlery on empty tables, ensuring the entrance door was properly closed). It had at this point been at least 20 minutes since we had finished our starters and nobody had checked on us once. Finally I asked a man if he could take our order and he did with no apologies after explaining that nobody had come yet. After this the night ran smoothly, mains were amazing! Soon another woman who was genuinely amazing and began checking on us regularly started serving our table. She asked if our food was ok and if we needed anything every so often and we finally felt comfortable in the restaurant where we had previously felt ignored and like inconveniences so thank you to her!

Overall the food was amazing and I would recommend the food to anyone but I think the service we received will prevent me from returning again unfortunately.