They might aswell put a sign outside that says, "WE DON'T SERVE BLACK PEOPLE."
The food, service and overall experience was absolutely horrendous.
I had booked a family dinner outing together with my partner and he had recommended the restaurant as he had been there many times and mentioned the food was really good, spacious and clean.
However, the whole experience was a complete let down. Upon entering the restaurant, there were 3 staff members by the door. I greeted them all but was ignored by 2, the other one greeted me back and directed me to a table. The table was very small, I would have suggested the booth as the table was larger, however when I wanted to move they had brought the menu's and started taking our drink orders. I felt it was quite odd, they didn't let us settle in or show common courtesy. They were very pushy and rushing us and I was bewildered as to why because they we're not busy, the restaurant was fairly empty.
My mother has a disability on her right hand and she kindly asked the waiter to help her move the tea cup to her left and he looked at her disapprovingly and almost resisted to touch the cup. A complete lack of empathy.
When they took the food orders it was rushed too and their mannerisms appeared to be very cold. The waiter tossed the plate at the table and it nearly slid off and landed on my lap. He apologised but continued to pile the table with plates when he could clearly see it was full. My partner who is Caucasian picked up on their strange behaviour and pointed how he was treated with more respect when he was last there than now. He mentioned how one of the waiters only pretended to be nice because he was there. He also noticed that the other people in the restaurant were been treated better because of their skin colour.
The food:
Handi Lamb - tough rather than tender Mixed Biryani - very dry and the rice was undercooked Tofu Shashlik - tasteless and tofu was hard to chew Lamb Tikka & Garlic Naan - the garlic naan was fresh, but the lamb pieces were tough and very little
I was in utter shock with the whole experience. I would rate this restaurant with 0 stars if that option was...
   Read moreCame here for a cute galentines meal, we arrived and waited around 15 minutes for a table which was fine. Once we sat down it was at least 35 minutes before anyone came to take our drinks order. I know it was busy because of Valentines but we tried so many times to get the staffs attention. Once we ordered the food, the popadoms came relatively quickly which were delicious. The mains however took FOREVER. We arrived at the restaurant at 7:30 and we didnât get our mains till 9:15. The staff looked miserable and didnât make any conversation, never got asked if the food was good. Even a smile goes a long way and we didnât even get that. One word answers all evening. I got a chicken bhuna for main course and it was so unbearably salty, I have tried a lot of bhunas from different places and this was next level salty. I could barely eat it. When I questioned a waiter about how salty it was all he replied with âokayâ. I didnât expect money off the bill or anything I just wanted to make the chef aware to how salty it was. My friend is vegetarian and got paneer bhuna and that was just as salty and she agreed so it wasnât a taste bud thing. My friends had a chicken tikka masala, they enjoyed it but only had about three pieces of chicken in it. The atmosphere was nice and lively and we had a nice booth table, however this made it awkward with getting staff over to us. Overall, we wouldnât return and I think Iâm going to be drinking water all night. Lark lane is a lovely place to go for food and drinks so I would deffo recommend you...
   Read moreVisited taj tonight for a family meal with a table booked for 15 3 had to leave before ordering due to unforeseen circumstances was given a stern abrupt talking to by staff member that they had turned bookings down to accommodate us although still a party of 12 and then proceeded to start separating tables only to have to put them back again. It was not full while we was there either was also told they needed table for 8pm we was done by 7pm. put a bad downer on whole atmosphere so much so one of our party asked would they like us to leave prior to ordering meal ! Been to taj on many occasions and always enjoyed the food and service but will not be returning after this evening so disappointed and a little bit humiliated have always gone to holdi in woolton in the past but choose taj as closer to home Back to holdi for us from now on as staff and service there is outstanding would not give the time or business to such a rude establishment and will be telling other family members to do the...
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