Well I must say am a bit shocked at this place .Its a cafe / restaurant sort of place .A tad miss match but clean and tidy .Its inside greenbank sports centre in a very nice location not far from a big park .This sport centre came about with disability very much in mind . I knew that chap that put a lot of effort in to getting the funding for greenbnk sports centre and his vission was for a modern sports facility that all people with a disabilities would be able to access all areas of this place easly. This sports centre is popular in merseyside with disabled groups and clubs . My son and his disability and has been doing the 5 a side there for years . All his group bye things in wheelbarrow week in week out but last week when they where there the was a privet do on in the wheelbarrow and where refused entry even though they use the place place week in week out . Today I popped with my son and wife as there was a health thing on in the main hall with different people on each table giving advice .Besides getting advice it was a plesent surprise to be given a ticket for a free coffee on the way out .We where told just go in the wheelbarrow and hand your ticket in . We did this and got are tea and coffee and sat down only for the manager to come over and say you have to take your coffee out side ,you can not drink it in here although they had give us it . Normaly I would have said somthing but due to there now being with a few of my sons friend that had a disability I left along with them . I feel it's a very bad attitude and it seem the manager has some sort of dislike for people with a disability and little or no understanding . All this bad attitude inside what is without question the most disabitly focused sports centre in merseyside . 2 time in 2 weeks I have witnessed this .It can only make you think there like this all the time with a chip on there shoulder regards disabilities I have in the pasted booked this place for my sons 18th and 21 party but I will in future not step foot in the place...
Read moreLunch with my mum and daughter yesterday. Asked on entering if my mum who is late 70s with dementia, and very fussy with food, only eating limited things and small amounts if she could have the children's menu. The nice guy said of course gave us a menu for her and sat us down at a table. Girl came to take our order, when i was ordering for mum the girl said no to child's meal as mum was over 10 the chef doesn't allow it., she even checked he said no but can have a Childs ham sandwich what difference does this make, so he could make exception for sandwich but not for fish and chips? Explained that she wont eat certain foods and only small amounts. I take mum out every week for a hot lunch, normally fish and chips, never have i had this before any where we have been. Normally they are happy for her to have to children's menu, but given i was ordering for her due to dementia i was furious. I did order her a fish finger roll and a side of chips which had to be taken apart. To be honest, if my daughter had not of been with us who was hungry we would of walked out. Food was nice enough, although this experience...
Read moreBooked at 1:30 for a table of seven and were contacted the night before to be told that it would need to be moved to 1:45. Arrived and the place was absolutely dead. We were told we had to wait for the people on the one table which seated more than two to finish before we could sit down. How it was impossible to put two or three smaller tables together I don't know.
Service was slow despite being empty, took about half an hour between receiving the bill and actually being able to pay.
Food was a mixed bag. The kids' sausage and chips and fish goujons were pretty good, the prawn pasta and Caesar salad looked nice and the halloumi fries looked great. The ham and eggs though? Absolute joke. Half a packet of cold ham and some eggs, frozen peas and some admittedly nice chips were ok, but for fourteen quid that's a joke. I hate to leave negative reviews but compared to the exceptional experience we had at the watering can this is absolutely woeful. Hopefully they can...
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