Agrodolce London — Restaurant in London

Very disappointing experience. We walked into this restaurant just before 7 p.m. without a booking and were told we'd have an hour for a table. Fair enough, until I stepped outside, checked the website out of curiosity, and saw that I could book a table online for 7:00 p.m. (it was literally 6:55 p.m. at the time). I booked it online straight away and called to confirm. They told me the table was ready. They said yes. When I walked back in, the same lady (red hair) suddenly told me there had been a cancellation which was strange, since I was standing right next to the tablet they use for bookings, and there was no new notification or alert. The whole situation felt dishonest and unnecessary. I honestly felt that it was a race issue. Once seated, I noticed there were quite few empty tables around us during the entire meal, so the ''one-hour wait'' explanation didn't really add up or made any sense. To make matters worse, there was a woman who loudly said behind the counter that she would break a bottle over someone's head which could sound threatening for someone who does speak the language (Italian). Hearing that from a manager, out of all people, was completely unprofessional and made the atmosphere very uncomfortable. To be fair, the food was really good, the the service, attitude, and behavior of staff completely ruined what could have been a pleasant evening. And finally, as we were leaving, we politely thanked and greeted the waitress only to receive a very obvious and sarcastic response in return. That really summed up the experience rude, dismissive and lacking any sense of...

Only stopped for dessert, a tiramisu, as another reviewer previously rated it highly. My curiousity led me to book a table at Agrodolce, a restaurant which seems great taking into account that many other people contributed to its' excellent 4.9/5 score. However, I would say my experience wasn't particularly great. I'm not sure why coming in to order just one thing is seen by staff to be such an inconvenience considering that I am still paying for what I've ordered, and the restaurant isn't even near being fully booked. This made me feel quite uncomfortable for a few moments until I realised that I'm still a paying customer, and that I'm not doing anyone a disservice. The tiramisu itself came in a regular portion, it was very creamy and rich as it was mostly made of mascarpone. The taste, however, wasn't memorable nor sweet so I probably wouldn't recommend ordering it. Moving forward, I would personally like to come across staff that are more open minded when it comes to situations like this, as I believe this would also benefit the restaurant. Why lose a potential returning customer by making them feel uncomfortable about their choices?

P.S. After reading other people's reviews I am now also wondering about the validity of this restaurant's excellent rating. It also appears that most of the latest reviews are left by people who have only ever reviewed one place - this one. For whoever is reading this and was interested in dining at Agrodolce, my suggestion is to just pick a different...

The food was only ok. Marginally better than cooking at home if you're not an amazing cook. I normally don't leave reviews but I feel like I should leave one here because I picked this restaurant based on it having 4.9 stars and had super high expectations. I really dont understand... HOW!!? The only explanation is these reviews must be bought. So I feel like I have to call this place out. We order the brushcetta, along came three half pieces of stodgey half baked staled, one was topped with a stodgey potato cream which has the texture of glue topped with a non crispy piece of bacon, the other was a truffle cream which was not bad to be fair and only one was topped with cherry tomatoes like what you would expect and the tomatoes themselve being quite sweet was pretty much the best thing on the place. It was not good! The two pasta dishes we order was ok but underwhelming nothing you can't make at home. The agrdodulce salad we order came undressed so you have to dress your own salad which is weird and the orange slices had tonnes of pips in them. The service was friendly enough the managers seem knowledge but the waiters need a bit more experience. Not super attentive. Our pasta was set down without and cutlery we had to ask. There are better Italian places in the area. I would definitely recommend any other restaurants on Store street in the area...