Had a vey nasty experience last weekend at the Big Red. I am going to quickly explained what happened so maybe I will be saving someone a nasty trip to this UGLY pub.

Well I had a very good night overall until me and my friends decided to go to the Big Red for a last round, so everything was good and all untill me and one friend decided to go for a smoke outside. We accidentally used the wrong exit (FIRE EXIT). We were drunk at that point so we didn't realised that was a fire or emergeny exit. Well we were not allowed back in by the bouncers and they didn't even let me in to get my stuff to go home (probably suable for theft, retention of my property). Until I was able to talk some sense into the door bouncer and they allowed me in escorted (like if I am some sort of criminal) to let my friends know I've been kicked out and get my stuff to go home. My boyfriend was inside with a freshly bought beer so he decided to come outside with me, they took his beer (again some sort of theft, because that beer was alredy paid so the least they can do is let him drink it) because you're not allowed to drink outside. Yes we know you are not allowed to drink outside but you should let your customer drink their beer inside if they've already spent money on it. Overall the most ridicoulous thing that's ever happened to me, as I have never been kicked out of a pub before, let alone for a reason like that one. I'm not a troubling person, I don' get into fights or piss people off. I tried to talk sense into the bouncer that was escorting me to get my stuff but he was just following orders... so I guess if his boss tells him to jump out of a bridge everytime someone uses the wrong exit he will. NOTE FOR THE OWNER OR WHOEVER RUNS THE PUB: I am not the only one that has had a nasty experience for nonsense like that with your bouncers, if you are really behind of these stupid rules, I strongly recomend you re-think your strategy as a business owner. That is no way of treating your customers who choose to go to your pub to spend their money. I am never going back as I don't like being treated like some sort of criminal for making a mistake like that. I would have understood if I was actually causing an altercation or done that on purpose but it wasn't like that. They just ruined a very enjoyable night out with friends for practically no reason. So thank you Big Red, very kind customer service.