Chicken Cottage — Restaurant in London

I recently visited Chicken Cottage walworth road and left an honest review on google about my experience, i thought to give another chance and try them again but when i arrived at restaurant the sales person started talking me about my recent review on google and said why you gave us a review and started shouting shockingly, instead of taking feedback professionally, he confronted me, got into an argument, and used abusive language. This behaviour was completely unacceptable and showed a serious lack of training and professionalism.

As a customer, I have every right to share my experience—good or bad—but instead of addressing my concerns, the staff decided to fight with me. It’s disappointing to see such poor customer service, which only makes the situation worse rather than improving it.

I hope the management takes this seriously and invests in properly training their staff on how to handle feedback, because this experience has put me off ever...

Probably the worst order I've ever received. Gave us wrong items, the chips were cold and tasted like they were barely cooked looked horrendous, was hair on one of my chips.

I understand its cheap food but this was beyond filthy, felt like it came out of a grimey kitchen we didn't end up eating anything after seeing the hair on the chip.

The burgers presentation was horrendous looked sloppy. Didn't taste it nor the wings.

Overall, avoid like the plague I will be lucky if we don't end up getting food...

Great customer service. The good thing is there were hardly any customers when i went which meant i could enjoy my food in peace. Also, great tasting chicken wings and chips. The downside is the chicken wings were a little too hard and dry on the outside rather than the tender and succulent range i'm used to. Bear in mind it's located on a busy high street so there's no free parking other than out of hours and weekends. Overall, a good stop over for...